About this role
Micro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of clients worldwide manage core IT elements of their business so they can run and transform—at the same time.
Role Summary
The Deal Manager, Cloud Contracting leads the contractual structuring and execution of OpenText Cloud opportunities. The role works closely with Sales, Legal, Finance, Product, Security, Privacy and Cloud Operations to ensure transactions are commercially sound, operationally deliverable, compliant with company policies and aligned with OpenText’s cloud contracting standards.
The role also provides supporting commercial expertise, including pricing guidance, profitability analysis and deal modelling.
Key Responsibilities
- Lead the contractual structuring of new cloud opportunities, renewals and expansions.
- Prepare and support contractual documentation, working closely with Legal and Contracts teams.
- Review customer contractual requirements and deviations from OpenText’s standard cloud terms.
- Lead or support negotiations with customers, partners and internal stakeholders.
- Identify contractual, commercial and operational risks, coordinating appropriate review, approval and escalation.
- Translate business requirements into clear, consistent and executable contractual language.
- Advise deal teams on contracting positions, negotiation strategies and fallback options.
- Guide opportunities through the contracting, approval and quote-to-close processes.
- Maintain accurate records of material deviations, commitments and approvals.
- Support pricing strategies, commercial proposals, P&Ls and multi-year deal modelling.
- Assess the commercial impact of contractual concessions and customer commitments.
- Drive improvements to cloud contracting templates, playbooks, processes and governance.
- Act as a subject-matter expert on cloud contracting and associated commercial models.
Required Skills and Experience
- Experience in cloud, SaaS, managed services or technology contracting.
- Strong contract drafting, review and negotiation skills.
- Ability to identify and manage contractual, commercial and operational risks.
- Experience working with Sales, Legal, Finance, Product, Security and Operations teams.
- Sound commercial and financial acumen, including pricing and profitability analysis.
- Strong communication, negotiation and stakeholder management skills.
- Ability to manage multiple complex opportunities in a fast-paced environment.
- Proficiency in Microsoft Word and Excel.
- Fluent written and spoken English.
Preferred Qualifications
- Bachelor’s degree in Law, Business, Finance or a related field.
- Relevant legal, contracting, finance or commercial qualification.
- Experience in a Deal Desk, Contracts, Commercial Management or Legal Operations function.
- Familiarity with Salesforce and OpenText products.
Micro Focus’ (now OpenText) efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected] .