About this role

What We Offer:

- The Store Manager position gives you the opportunity to run your own golf store and lead your own team.

- Our Store Managers receive base pay + quarterly bonuses.

- We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees.

- There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.

- Edwin Watts Golf is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. Weve been in business over 50 years and we are growing!

- Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Job Description:

The Store Manager at Edwin Watts Golf is responsible for building and maintaining a store culture that is consistent with Worldwide Golfs values, including the Sure No Problem philosophy. The Store Manager executes the day-to-day plans and strategies to run the store, drive sales & profitably, and exceed financial goals. The Store Manager also has shared ownership for creating a positive golf store experience from a management, customer and employee perspective to the Worldwide Golf standard. Responsibilities Include:

- Become an Edwin Watts Golf brand ambassador in the local community, making key external relationships and partnerships

- Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation.

- Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance.

- Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention.

- Help employees grow their career and skill set by identifying additional opportunities for growth.

- Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.

- Evaluate employee performance and identify opportunities and solutions for improvement.

- Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.

- Partner with Regional Manager and Human Resources on all issues involving on-notice situations.

- Create and operate employee schedules.

- Monitor company communication tools daily and adjust schedule to execute workload as needed.

- Educate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent manner.

- Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.

- Recognize and suggest ways to improve processes.

Requirements:

- Effectively manage, direct and lead store staff.

- Demonstrate knowledge of processing information and merchandise via computer and POS register system.

- Possess a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems.

- Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills

- Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.

- Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.

- Operate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings).

- Work varied hours/days as business dictates.

Qualifications Desired:

- 5+ years of experience working in retail management or in the golf industry is required

- General golf knowledge/background is required

- High school diploma or GED is required (college degree a plus, but not required)

If you are looking for other job opportunities, please check out our careers page: https://careers.worldwidegolfshops.com/

Who We Are:

Edwin Watts Golf is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands, including:

CA residents: Please review our California Applicant Privacy Notice HERE .