About this role
Job Posting External
Job Duties
- Answer and process incoming parts calls from customers and service technicians.
- Pull orders, receive and put up stock.
- Order parts and develop relationships with Crown factory and outside vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom, vans and customer consignments.
Minimum Qualifications
- High school diploma or equivalent
- Valid driver's license and good driving record
Preferred Qualifications
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
- Parts or inventory control experience and lift truck industry experience preferred
- Ability to work in a team environment