Operations Manager

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring an Operations Manager at our Save-On-Foods location in Squamish, BC.

This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

- Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
- Delivering operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.
- Assisting with team member related matters (e.g., recruitment, training, performance management, rewards/recognition, succession planning, administration of the collective agreement (if applicable), and conflict resolution).
- Communicating key messages to the store team to ensure alignment with business objectives.
- Ensuring the successful implementation of strategies to grow sales and customer loyalty.
- Reviewing and analyzing business/HR metrics and dashboards to monitor store performance.
- Supporting the Assistant Store Manager in reviewing and analyzing income statements and working with the management team to identify opportunities to meet targets, grow profit and improve store performance.
- Supporting inventory and stocktaking in all areas of the store.
- Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

- 2-3 years of experience leading a team and supporting store operations.
- Food Safe Certification.
- A post-secondary education in a business related field is an asset.
- Experience working in the Fresh department(s) in a retail environment is an asset.
- Experience and/or knowledge with:  Achieving sales targets and profitability.
- Financial planning and budgeting.
- Developing and executing merchandising plans.
- Human Resources (e.g. recruitment and onboarding, health and safety, coaching and mentoring).
- Employee/Labour Relations, workforce planning and scheduling considerations.
- Health and safety policies, procedures, and safe work practices.

- Proficiency with computer applications.

You are:

- A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
- An effective leader with strong communication, interpersonal and relationship building skills.
- Resilient with the ability to thrive in a fast-paced and dynamic environment.
- Results-oriented with strong problem-solving and decision-making abilities.
- Organized with effective prioritization skills.

Here are some of the perks we offer:

- Eligible to participate in the Retail Management Incentive Plan.
- Get paid every Friday!
- Exclusive team member offers and discounts.
- Benefits & pension eligibility.
- Wellness and team member assistance program.
- Educational reimbursement & scholarship opportunities.
- Opportunities to learn and grow.

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Join our Team!

Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals.  If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!