Business Process Manager

Job Title: Business Process Manager Job Description The Business Process Manager plays a critical role in driving lean methodologies and continuous improvement practices across business processes. This position partners closely with leadership to institutionalize continuous improvement frameworks throughout the organization, serving as a champion and role model for change. The role focuses on identifying high-impact projects and best practices that can be replicated across functions, training stakeholders in lean principles, enhancing operational efficiency, and realizing measurable cost reductions. Success in this role requires a proactive influencer who can inspire a culture of operational excellence and sustainable transformation. Responsibilities

- Develop and drive the overall business process management strategy, including process mapping and a structured change management framework to support process improvement initiatives.
- Establish and communicate a clear business process vision, providing strategic direction and leadership to drive Lean or Six Sigma continuous improvement in alignment with organizational goals.
- Deliver sustainable change by prioritizing strategic business initiatives that maximize business and commercial value.
- Lead and drive large-scale Lean or Six Sigma business transformations across multiple functions and processes.
- Empower and upskill internal teams to build sustainable continuous improvement capability and promote a culture of innovation as part of new and improved ways of working.
- Foster a continual process improvement and Lean Six Sigma culture throughout the organization and serve as a visible champion and role model for change.
- Build and train a strong continuous improvement culture using proven methodologies, tools, and techniques.
- Identify end-to-end process improvement opportunities and facilitate the design of new processes that create the greatest value for the organization in terms of customer service, performance excellence, accountability, and compliance.
- Build capabilities across the organization to improve processes, drive efficiencies, and generate measurable financial returns.
- Assist in the design of innovative solutions that enhance financial performance, service delivery, associate and guest satisfaction, and overall operational efficiency.
- Assess organizational performance and determine root causes of performance issues, using structured problem-solving and analytical methods.
- Proactively identify and remove barriers that slow or prevent the successful attainment of goals and objectives.
- Maintain close relationships with the leadership community to drive support, secure buy-in, and promote transparency around continuous improvement initiatives.
- Work cross-functionally with business leaders and process owners to identify, prioritize, and deliver process improvement opportunities.
- Provide training, coaching, and guidance on process improvement methodologies and tools to teams across the organization.
- Drive strategic, data-driven decision-making that adds value, contributes to team success, and delivers clear business outcomes.
- Document lean processes, changes, and improvements meticulously, ensuring accurate records of initiatives, efficiency gains, and cost savings.
- Prepare and present reports on lean initiatives, performance improvements, and financial impact to management.
- Utilize visual management tools to communicate progress, outcomes, and key performance indicators effectively to stakeholders.

Essential Skills

- Bachelor's degree in Life Sciences, Supply Chain Management, Business Administration, Engineering, Economics, or a related field.
- Lean or Six Sigma Black Belt certification.
- 7 years of demonstrated experience with increasing responsibility in developing and implementing successful continuous improvement programs.
- Strong expertise in process improvement and continuous improvement methodologies.
- Deep knowledge and practical application of Lean and Six Sigma tools and techniques.
- Proven ability to lead large Lean or Six Sigma business transformations.
- Demonstrated capability to assess organizational performance and identify root causes of performance issues.
- Ability to develop and execute business process management strategies, including process mapping and change management frameworks.
- Experience in driving data-driven decision-making and translating analysis into clear business outcomes.
- Excellent communication and presentation skills, with the ability to engage leadership and cross-functional stakeholders.
- Strong influencing skills and the ability to serve as a champion and role model for change.
- Ability to train, coach, and upskill teams in continuous improvement practices.

Additional Skills & Qualifications

- Master's degree or MBA is preferred.
- Lean Six Sigma or Master Black Belt certification is preferred.
- Experience in a regulated industry developing and implementing process improvements is preferred.
- Experience designing innovative solutions to improve financial and service delivery performance, satisfaction, and operational efficiency.
- Familiarity with visual management tools and reporting dashboards.
- Strong strategic thinking and ability to align process improvement initiatives with organizational goals.
- Ability to work effectively in cross-functional teams and build strong relationships with leadership and process owners.

Work Environment This is an onsite position for an experienced Business Process Manager working within a structured business environment that values operational excellence and continuous improvement. The role involves close collaboration with leadership and cross-functional teams, frequent interaction with stakeholders at multiple levels, and active participation in workshops, training sessions, and transformation initiatives. The work setting emphasizes data-driven decision-making, use of Lean and Six Sigma methodologies, and disciplined documentation and reporting practices. The position follows standard professional office attire and operates within typical business hours, with flexibility as needed to support major improvement projects and leadership engagements.
Job Type & Location
This is a Contract position based out of Oro Valley, AZ.
Pay and Benefits
The pay range for this position is $60.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Oro Valley,AZ.
Application Deadline
This position is anticipated to close on Sep 21, 2026. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.