About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
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## Department:
Patient Financial Services
Works under the supervision of the Business Services Coordinator. Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization. Performs other duties as assigned.
- Composes and types letters, liens and probate claims.
- Arranges for and collects payments for pre-registered patients, in-house and discharged patients.
- Answers inquiries accurately and courteously.
- Enters detailed comments into the computer system.
- Evaluates and processes incoming mail.
- Maintains a system for periodic review and follow-up on unpaid accounts.
- Greets patients and public politely.
- Responds to inquiries from collection agencies.
- Receives required documentation for charity care patients.
- Provides patients with options of program coverage and assists with completion of applications.
- Receives and reviews all admissions with self-pay portion for possible third-party governmental coverage.
- Follows up with responsible parties and third-party payor on unpaid accounts.
- Refers accounts to outside collection agencies when collection efforts have been exhausted.
- Processes loan applications.
- Processes bankruptcy notices.
- Maintains records and files account transaction, hard copy and computer system.
- To be vigilant of co-members desk when vacant.
- Interprets for non-English speaking patients/public.
- Performs other duties as assigned.
Education: Work requires knowledge generally acquired through a high school education or GED.
Licensure: None.
Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.
Pay Range: The hourly rate for this position is $29.47 - $35.47. The range displayed on this job posting reflects the target for new hire salaries for this position
Job Specifications:
● Union: NUHW
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● Work Shift: Day Shift
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● FTE: 1.0
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● Scheduled Hours: 40
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!