Hard Rock Hotel - F&B Manager

Hard Rock Hotel Malta is seeking an experienced and highly driven Food & Beverage Manager to join our team.

This is a key operational leadership role requiring a strong background in luxury and five-star hotel environments . The successful candidate will be a hands-on F&B professional with a proven ability to lead large teams, maintain exceptional service standards and drive both guest satisfaction and commercial performance.

Your Mission

As Food & Beverage Manager, you will support the leadership and day-to-day management of the hotel’s Food & Beverage operations, ensuring that all outlets consistently deliver exceptional service in line with Hard Rock brand standards and the expectations of a luxury hotel.

You will be highly visible within the operation, leading from the floor, developing the team and working closely with Culinary and other departments to deliver a seamless guest experience.

Key Responsibilities

- Lead and oversee the day-to-day operation of the hotel’s F&B outlets.

- Ensure consistently high standards of service, presentation and guest experience.

- Lead, coach and develop F&B managers, supervisors and team members.

- Maintain a strong and visible presence on the floor, particularly during peak service periods.

- Monitor guest feedback and take appropriate action to continuously improve service delivery.

- Support the achievement of departmental revenue, profitability and cost-control targets.

- Monitor labour costs, productivity, staffing levels and scheduling in line with business requirements.

- Work closely with the Culinary team to ensure effective coordination between front and back of house.

- Ensure compliance with food safety, hygiene, health and safety, and company standards.

- Ensure departmental SOPs and Hard Rock brand standards are consistently implemented and maintained.

- Support F&B promotions, events and initiatives aimed at enhancing the guest experience and increasing revenue.

- Monitor departmental performance and identify opportunities to improve efficiency and service.

- Foster a positive working environment built on teamwork, accountability and continuous development.

- Handle guest concerns professionally and effectively, ensuring appropriate follow-up and resolution.

Requirements

- Proven Food & Beverage management experience within a luxury or five-star hotel environment is essential.

- Strong operational experience managing multiple F&B outlets.

- Demonstrated experience leading and developing large, diverse teams.

- Strong understanding of luxury service standards and guest expectations.

- Commercial awareness with a solid understanding of revenue, budgets, labour costs, cost control and profitability.

- Strong leadership, decision-making and problem-solving skills.

- Hands-on operational approach with the ability to lead effectively from the floor.

- Excellent communication and interpersonal skills.

- Strong organisational skills and the ability to perform effectively in a fast-paced environment.

- Excellent command of English; additional languages will be considered an asset.

- Flexibility to work according to operational requirements, including evenings, weekends and public holidays.

What We Offer

- A key management position within Hard Rock Hotel Malta.

- A dynamic and international luxury hospitality environment.

- Competitive remuneration package.

- Opportunities for professional development and career progression.

- Employee benefits and discounts across the db Group.

If you are an experienced F&B professional with a strong luxury hotel background and a passion for leading teams and delivering exceptional guest experiences, we would like to hear from you.

Join the band and be part of the Hard Rock Hotel Malta team.