About this role
Responsibilities:
• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.
Qualifications:
• Highly organized.
• Must possess a thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
Benefits/Perks:
• Medical, Dental, and Vision options for full-time employees
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• $250 bonus for you and a referred associate
• DailyPay: access to your already earned wages before payday
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
We want the friendliest and happiest in this position! The shift starts around 5 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.