About this role
Position Summary
Florida Medical Clinic Orlando Health
Job Title: Medical Assistant
Status: Full Time
Department: Pulmonology
Location: This position travel to two locations. Mon, Tues, & Thursday in Zephyrhills at 38051 Marlet Square Drive from 7:30 AM - 4:30 PM and Wed & Fri are in Land O Lakes at 2100 Via Bella Blvd 8:00 AM to 5:00 PM
Position Summary Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting.
* Prior Authorization experience preferred*
Why is Florida Medical Clinic Orlando Health your best place to work?
✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
✅ Financial & Retirement – Up to 5% employer match on retirement contributions.
✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Responsibilities
Essential Functions
- Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
- Supports and demonstrate effective and professional communication with patients and family members
- Works collaboratively with the administrative and operations staff.
- Gathers patient data through interviews and observation.
- Assist patients and families with preparation for examination.
- Assists the physician or APP during examination and procedures.
- Demonstrates competency in specific tasks and skills as defined by the practice.
- Documents, treatments, procedures, and patient education according to Orlando Health and department specific policies.
- Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
- Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
- Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider
- Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
- Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
- Participates in Quality Assurance and Quality Indicator activities as assigned.
- Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies.
- Practices the efficient use of supplies.
- Assists business office as needed with reception, scheduling, and discharge of patients.
Qualifications
Education/Training
- High school graduate or equivalent.
- Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required
Licensure/Certification
Maintains current American Heart Association BLS Healthcare Provider Certification -and- If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire -
- Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)
- Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
- Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)(www.amcaexams.com)
- National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
- Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
- Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
- Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org)
- Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis