Team Leader- Partnered Recovery Physical Injury -Rotorua

Team Leader Rotorua

- Lead and develop a team delivering tailored recovery support for clients with complex needs
- Drive performance, quality outcomes and continuous improvement in a collaborative environment
- Enjoy ACC's market-leading benefits including 9% superannuation contribution
Permanent | Rotorua | Band 17 | Salary range: $101,287 - $142,993 based on experience About us | Mō mātou ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do at www.acc.co.nz About the role | Mō te tūranga mahi As Team Leader Partnered Recovery Physical Injury, you will lead a team of Recovery Partners who support clients with complex and intensive physical injury recovery needs. You will create an environment where people can thrive, providing coaching, mentoring and leadership that enables your team to deliver proactive, tailored and effective recovery services. This is an exciting leadership opportunity to influence client outcomes, develop capability, drive performance and contribute to keeping Kiwis safe at work, at home, and everywhere in between. The appointing salary for this role is $101,287 - $142,993 based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance. About you | Mōu You will bring:
- Proven leadership experience in a customer service, operational, rehabilitation, health or service delivery environment
- Demonstrated ability to coach, mentor and develop individuals and teams to achieve performance and quality outcomes
- Strong analytical skills with the ability to use data and insights to drive decision making and continuous improvement
- Exceptional relationship management skills and the ability to build trust across diverse stakeholder groups
- Resilience, sound judgement and the ability to navigate complex situations with confidence
- Excellent communication, planning and organisational skills
- A collaborative leadership style that fosters engagement, accountability and inclusion
- Understanding of disability principles and person-centred approaches would be advantageous
- You must hold New Zealand work rights at the time of application.
Working at ACC | Mō ACC At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:
- Employee networks to support our colleagues from diverse backgrounds.
- The option to explore flexible working that suits your needs and ours.
How to apply | Me pēhea te tuku tono Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Wednesday 30 September 2026 1155pm, however if an ideal candidate is found we may progress screening and interviewing sooner. Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected] quoting the Job Identification number next to the role title. Late applications will not be accepted