About this role
- Serves as Project Lead or Reviewer for full test programs within area of technical expertise.
- Leads, reviews and supports all aspects of projects in local team for technology expertise.
- Communicates project status and results to clients.
- Responsible for defining project scope, test plan, report review and accuracy, meeting of agreed deadlines, and managing project related activities.
- Coordinates laboratory activities and instructions to lab staff, scheduling testing and reviewing lab work to keep project completion dates.
- Studies and understands test standards, testing technology, and regulations for scope of responsibility.
- Serves as the Subject Matter Expert (SME) for the local office and key customers for standards, industries, and/or test capability.
- May represent UL at industry related functions such as seminars, trade shows or standards committees.
- Provides training to others.
- Has detailed understanding of test techniques, procedures, and equipment.
- Performs standard test procedures when necessary to keep projects moving.
- Provides training to lab staff to needed capacity and quality of testing.
- Finds solutions and supports customer products with issues coming from lab.
- Follows up on contacts from clients and communicates technical issues, Test Standard explanations, certification requirements and UL procedures and requirements.
- Leads or reviews customer communications and client concerns, and then works with the team to resolve the issues.
- Supports Sales staff to determine project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction for a project.
- Works with Sales and customer to negotiate completion dates and sample requirements.
- Manages their assigned staff to Title Responsibilities and Role goals.
- Sets Goals and provides feedback on achievements through regular communications and Performance Appraisal process.
- Understands and evaluates Revenue production for area of responsibility and ensures there is a focus on this on a daily basis..
- Integrates continuous improvement concepts and techniques into all aspects of the job at the project or customer level for their local office.
- Manages and reviews related internal documents for accuracy.
- Develops special test methods and test equipment for new standards, test requirements, or improved efficiency, when needed.
- Likely to support the business externally through travelling to meetings at client sites, attendance at industry related events and other meetings.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- University Degree in Engineering, Engineering Technology, Industrial Technology, Manufacturing Technology, or Physics from an accredited program plus generally eight years of directly related work experience or equivalent education or experience.