Admission clerk

Admission Clerk

- Ongoing casual opportunity | Embrace work/life balance

- Learning and career opportunities | Maroondah Hospital

- 2 South Day Procedure Unit

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts” .

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

A vacancy exists in the busy Day Procedure Area at Maroondah Hospital for an efficient hard-working admissions clerk.

The Day Procedure Area caters for medical, surgical and endoscopy day patients.

All patients that are directly admitted to the hospital are admitted through the Day Procedure Area.

This position involves a broad range of duties including creating Hospital Admissions, adding patients to the waiting list, booking appointments, patient reception, telephone enquiries, record management and data entry and provides clerical support to the nursing and medical staff.

Experience in Patient Management systems and medical terminology is essential.

About you

To be successful in this role you will possess:

- Excellent communication interpersonal / telephone skills

- Ability to understand spoken and written English and to effectively communicate with others verbally and in writing

- Demonstrated understanding of customer service of internal and external customers and commitment to effectively meeting their needs in a helpful and professional manner.

- Demonstrated organisational skills with the ability to plan, organise and prioritise workload within a team with the flexibility in moving between tasks at short notice.

- Demonstrated ability to work within a multidisciplinary team

- Ability to prioritise workload and work under pressure, and without supervision

- Demonstrated commitment to quality improvement

- Flexible and creative problem-solving skills

- Be prepared and willing to work the shifts as rostered

- Thorough working knowledge of IPM/CPF/EMR

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice) . Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

- Diverse and engaging career opportunities

- Friendly & supportive team

- Flexible working hours

- Salary packaging options

- Career progression in our teaching hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). We will notify unsuccessful candidates.

Good to know:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.

- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.

- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.

- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.

- Advertising may end before the closing date.

- We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for the position description

Contact Person: Sharon Miller

Contact Number: 9871 3165

Contact Email: [email protected]

Job Posting End Date: 18/10/2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day