Executive - IT (Infrastructure Services - Datacenter Facilities)

Job Description

POSITION GENERAL SUMMARY

- To ensure the reliable, secure, and efficient operation of datacenter facilities infrastructure through effective monitoring, maintenance, incident response, and continuous improvement activities supporting enterprise IT operations, business continuity, and critical airport systems. The role is responsible for maintaining datacenter environmental stability, power availability, cooling efficiency, physical security, and facility readiness in accordance with approved operational standards and governance requirements.

ESSENTIAL POSITION FUNCTIONS

- Monitor and maintain datacenter facilities infrastructure including power distribution systems, UPS, generators, cooling systems, environmental monitoring, fire suppression systems, and physical security systems.

- Perform routine facility inspections, preventive maintenance coordination, and operational checks to ensure datacenter availability and reliability.

- Monitor facility alarms, environmental conditions, and infrastructure performance, and perform initial troubleshooting and incident response activities.

- Coordinate corrective maintenance activities with vendors, contractors, and service providers to ensure timely resolution of facility-related issues.

- Support installation, relocation, decommissioning, and rack deployment activities for IT infrastructure within datacenter facilities.

- Maintain accurate documentation of facility assets, maintenance activities, incidents, operational records, and compliance requirements.

- Support datacenter capacity management activities relating to power, cooling, rack space, and environmental resources.

- Ensure compliance with approved facility operational procedures, physical security controls, health and safety requirements, and governance standards.

- Participate in datacenter resilience activities, business continuity exercises, emergency response drills, and disaster recovery readiness programmes.

- Coordinate with Infrastructure Operations, Cloud Infrastructure, Database Services, Cybersecurity, and Application teams to support operational requirements.

- Support datacenter infrastructure enhancement, modernization, and operational improvement initiatives.

- Liaise with facility vendors, maintenance contractors, OEMs, and service providers to ensure effective service delivery.

- Support audit, compliance, governance, and operational reporting activities.

- Continuously improve technical knowledge relating to datacenter facilities operations, critical infrastructure, and industry best practices.

Key Challenges

- Maintaining continuous availability of critical datacenter facilities infrastructure supporting airport operational systems and enterprise applications.

- Managing multiple facility systems including power, cooling, environmental monitoring, fire protection, and physical security within operational constraints.

- Responding to facility incidents and infrastructure failures while minimizing operational impact to business and airport operations.

- Coordinating maintenance activities and infrastructure upgrades without disrupting critical IT services.

- Ensuring compliance with health, safety, environmental, governance, and regulatory requirements.

- Supporting datacenter resilience, disaster recovery readiness, and business continuity objectives in a mission-critical environment.

Skills

- Knowledge of datacenter facilities infrastructure including electrical systems, UPS, generators, cooling systems, fire suppression systems, environmental monitoring, and physical security systems.

- Familiarity with datacenter operations, facility monitoring, preventive maintenance, incident management, and vendor coordination activities.

- Basic understanding of critical facilities operations, business continuity requirements, and datacenter infrastructure resilience.

- Ability to support datacenter maintenance activities, facility audits, inspections, testing, and operational incidents.

- Knowledge of workplace safety, health, environmental requirements, and compliance practices.

- Good analytical, troubleshooting, documentation, and communication skills.

- Professional certifications such as CDCP, CDCS, DCCA, Electrical Competency Certifications, or equivalent will be an added advantage.

Education

External

- Degree in Electrical Engineering, Mechanical Engineering, Electronics Engineering, Building Services Engineering, Facilities Management, Information Technology, Computer Engineering, or equivalent.

Relevant Industries

External

- Degree with 0–2 years relevant experience in Datacenter Facilities Operations, Building Services, Electrical Engineering, Mechanical Engineering, Facilities Management, Infrastructure Operations, or Critical Facilities environments.

- Fresh graduates with relevant academic qualifications are encouraged to apply.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 28 September 2026.

Only the shortlisted candidates will be notified.