About this role
Responsibilities
- Portfolio: Oasia Hotel Novena, Oasia Hotel Downtown, Amoy Hotel and The Clan Hotel.
- Develop and guide the sales team’s strategy and targets, leading them to meet overall goals within budget constraints.
- Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.
- Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations to encourage repeat business.
- Participate in the creation of the marketing plan, sales action plan, profit plan, advertising and promotions budget, and marketing audits.
- Track forecasts for all group and FIT segments, identifying periods needing increased sales focus to meet targets.
- Mentor and motivate the sales team to reach sales objectives.
- Monitor group bookings in relation to room availability, types, and customer spending potential to maximize revenue from rooms and other services.
- Attend trade shows, travel functions, and major business events as required or directed by the Director of Sales & Marketing.
- Foster good working relationships with other departments, ensuring effective communication and teamwork.
- Perform additional duties as assigned by hotel management.
Requirements
- Bachelor’s degree in Business, Marketing, or Hospitality Management
- 4–6 years of hospitality sales experience
- Support Director in strategic sales initiatives
- Manage key accounts and assist in revenue forecasting
- Strong negotiation and client relationship skills
- Knowledge of hospitality CRM systems
- Ability to lead and mentor junior team members
- Excellent organizational and communication skills
- Market analysis and reporting proficiency