About this role
Position Summary
This position is responsible for all accountabilities of inspection of vehicles on rail cars and on the ground in rail facilities. Inspection responsibilities consist of identifying, evaluate, and classify damages to the vehicle and recording results using a hand held scanning device.
Position Responsibilities
- Conduct vehicle inspections and record results.
- Daily interaction and communication with customers.
- Perform ongoing process review and improvements.
- Identify and report potential day-to-day operational quality issues and potential improvements.
Qualifications
Essential Skills and Experience:
Education
Prefer High School Diploma or GED.
Training
Training will be provided on the job.
Skills
Basic computer skills using Windows based Word and Excel.
Experience
N/A
Nonessential Skills and Experience
- Communication skills
- Customer Focus
- Teamwork
- Initiative
- Attention to detail to meet internal and external customers needs with the ability to adapt to meet these needs.
- Must be able to maintain a high level of customer satisfaction through solving problems for internal and external customers.
- Must be able to understand and adhere to the communication and facility processes of both internal and external customers.
- Must be able to take direction and act accordingly.
- Must conduct oneself in a professional manner.
- Must be dependable to meet job requirements
Physical demands and work environment: The physical and mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
On the job the employee must:
Have natural or corrected eyesight capable of conducting inspections in varying levels of light.
Have normal range of hearing, or corrected hearing, to be able to respond to normal workplace sounds including approaching vehicles.
Be able to conduct the following activities for the duration listed at minimum:
Activity
Duration
Never=0 hrs.
Occasionally = up to 3 hrs.
Frequently = 3-6 hrs.
Constantly = 6-8+ hrs.
Stand
Occasionally
Walk
Constantly
Sit
Occasionally
Push/Pull
Occasionally
Twist (waist)
Constantly
Twist (neck)
Constantly
Crawl
Occasionally
Climb (work at heights)
Occasionally
Kneel
Occasionally
Bend
Constantly
Squat
Occasionally
Repetitive Motion
Constantly
Reach above shoulder level
Occasionally
Reach below shoulder level
Constantly
Keyboarding/ Mouse (scanners)
Frequently
Fine manipulation- finger movement
Constantly
Simple grasping
Occasionally
Must carry/lift loads of:
Lift
Carry
Light (up to 25lbs.)
Frequently (Scanner)
Frequently (Scanner)
Moderate (25 - 50lbs.)
Never
Never
Heavy (over 50lbs.)
Never
Never
MENTAL
On the job the employee must be able to perform these functions on a daily basis:
Read and comprehend written word
Write
Perform calculations
Communicate orally
Reason and analyze
Comprehend directions/instructions
ENVIRONMENTAL
On the job the employee:
May be exposed to excessive noise depending on job location and operations in progress
Is around moving machinery and equipment on a daily basis
Depending on work location, may be exposed to marked changes in temperature and/or humidity
May be exposed to dust, fumes, gases, radiation, chemicals depending on the work location
May be required to drive motorized equipment depending on the work location
Potentially walks on uneven ground
Works in confined quarters on a daily basis
Drives motorized equipment such as golf cart
General sign-off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.