Business Development Manager, Dongguan

Job Req Number: 128264
Time Type: Full Time

General Responsibilities

- Identify and develop new business opportunities to achieve sales growth.

- Maintain and strengthen relationships with assigned existing accounts to ensure customer retention.

- Work collaboratively with product teams to develop strategies for business expansion from existing customers.

- Represent the company in networking events, conferences, and meetings to promote the company’s services and products.

- Reach new- and existing business sales KPIs and budget-guidelines from the company.

Detailed Responsibilities

- New Business Development: Research and identify new business opportunities, including new markets, growth areas, trends, customers, products and services.

- Continuously build up a strong sales pipeline using Microsoft Dynamics (MSD) to meet sales growth and KPIs guided from the company.

- Engage in cold calling, networking and logistics events to increase leads and potential sales contacts.

- Customer Retention: Develop and implement customer retention to ensure a high level of customer satisfaction.

- Act as the primary commercial point of contact for assigned accounts, addressing any issues or concerns and ensuring they receive high-quality service in close collaboration with operations.

- Business Expansion: Analyze assigned existing accounts to identify opportunities for upselling and cross-selling.

- Work closely with the product teams to tailor offerings to meet the accounts needs and capitalize on expansion opportunities.

- Reporting and Analysis: Prepare reports on business development activities, including sales results, market conditions, and new business opportunities. Use data-driven insights to inform strategy and decision-making.

- Collaboration and Networking: Collaborate with internal teams; including marketing, tender, products, branch and The Red Carpet Service team to align on business strategies and goals.

- Actively participate in industry events, seminars, new- and existing customer appointments and networking opportunities to build relationships and promote the company.

- Other tasks assigned by line manager.

Education & Working Experience

- College’s degree or higher (preferred related to business administration, marketing or a related field).

- A minimum of 3-5 years of proven experience in business development, sales, or a similar role.

- Strong understanding of sales principles and ability to drive sales growth.

- Excellent communication, negotiation, and interpersonal skills, with an ability to interact effectively with a range of stakeholders.

- Proven ability to identify and develop new business opportunities.

- Strong analytical skills with the ability to conduct market research and analyze data to inform business strategies.

- Ability to work independently and manage multiple projects simultaneously.

- High level of proficiency in CRM software and Microsoft Office Suite.

- Willingness to travel as required to meet business needs.

- Good English verbal, reading and writing communication skills.

Competency

- Creating Innovation： Generating Ideas; Exploring Possibilities; Developing Strategies L4. Shaping

- Building Relationships: Interacting with People; Establishing Rapport; Impressing People L4. Shaping

- Adjusting to Change: Thinking Positively; Embracing Change; Inviting Feedback L4. Shaping

- Driving Success: Taking Action; Seizing Opportunities; Pursuing Goals L4. Shaping

Other Requirements

- Assist in collecting payment from customers in accordance with company guidelines

- Strong internal- and external communication skills - timely and efficiently.

- Share relevant market intelligence with product and sales management to ensure consistent competitiveness.

- Involvement and joint customer meetings when overseas DSV-colleagues are visiting.

- Showing Resilience：Conveying Self-Confidence, showing composure and resolving potential internal and external conflicts.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .