QA Engineer (Zoho CRM Customizations & Automotive/EV Domain)

- We are looking for a QA Engineer with a strong background in functional testing and deep domain insight into the two-wheeler, three-wheeler, and Electric Vehicle (EV) retail and dealership ecosystems. In this role, you will be part of our QA function, taking complete ownership of validating our highly customized [Zoho CRM](https://www.zoho.com/in/crm/) platform, which features complex backend automations, integrations, and custom rontend widgets.

Requirements

- Experience: 3+ years of professional software testing experience (Manual/Functional QA processes).
- Domain Expertise: Prior hands-on experience working within a dealership network, showroom, or corporate environment specializing in two-wheelers /three-wheelers.
- Modern Test Automation: Familiarity with open-source automated testing frameworks and a strong interest in using AI tools to accelerate test script creation.
- Agile Tooling: Experience tracking bugs, managing sprint tasks, or documenting test cases in Agile project management tools (ideally Zoho Sprints).
- Mindset: Resourceful and self-driven. Comfortable operating as an independent QA resource who can think out of the box using free, open-source resources and AI workflows.
- End-to-End Functional Testing: Own the quality lifecycle for our custom Zoho CRM ecosystem, including widgets, desktop workflows, and mobile application experiences.
- Test Case Management in Zoho Sprints: Organize, track, document, and manage all manual and automated test suites directly within Zoho Sprints.
- Modern Automated Testing: Build, execute, and scale automated regression test suites for our web-based custom widgets and integrations using modern, lightweight open-source automation tools.
- Business Logic & Integration Validation: Verify complex backend data flows, third-party API integrations, webhooks, and automation scripts to ensure high data integrity.
- Product & UX Feedback: Act as an internal product advocate by leveraging your understanding of dealership operational workflows, vehicle financing, and customer journeys to give direct feedback to developers on feature logic.
- AI-Assisted Testing: Proactively utilize modern AI coding agents, terminal assistants (such as [Claude Code](https://code.claude.com/docs/en/computer-use)), and LLMs to instantly generate automation scripts, fix failing tests, and expand coverage into native mobile apps without heavy manual coding.
- Direct experience working within the Electric Vehicle (EV) industry, including an understanding of EV charging workflows, battery swapping operational data, or EV customer onboarding.
- Familiarity with the Zoho CRM ecosystem and custom modules.
- Basic understanding of open-source API testing tools (e.g., Postman free tier).

Benefits

- The opportunity to build a QA ecosystem for a specific domain and define how open-source tech and AI co-piloting shape our development pipeline.
- A forward-thinking environment that rewards the creative use of AI and tech-forward frameworks.