Manager Quality Assurance

Key Responsibilities

- Manage and continuously improve the Quality Assurance System across Part-CAMO, Part-145 and Part-147 activities
- Ensure compliance with applicable EASA regulations, company procedures and safety standards
- Monitor corrective and preventive actions arising from audits, investigations and occurrences
- Act as focal point for regulatory authority audits and inspections
- Support Accountable Manager and Nominated Persons regarding quality and compliance matters

Personnel Authorisations

- Oversee the issuance, amendment, suspension and withdrawal of personnel authorisations
- Ensure compliance of certifying staff, support staff and authorised personnel with qualification and competency requirements
- Monitor recurrent training, continuation training and authorisation validity

Supplier & Vendor Oversight

- Manage the supplier evaluation and approval programme
- Ensure initial and recurrent assessments of approved suppliers and subcontractors
- Monitor supplier performance and compliance with contractual and regulatory requirements
- Maintain the approved supplier and vendor list

Airworthiness Review Activities

- Ensure proper conduct of Airworthiness Reviews in accordance with EASA requirements
- Supervise Airworthiness Review Staff activities and recommendations
- Monitor continuing airworthiness compliance and associated records

Quality Control Leadership

- Lead and develop the Quality Assurance team, including Quality Control Inspectors
- Establish departmental objectives, performance indicators and development plans
- Promote a proactive quality and compliance culture across the organisaation

Continuous Improvement

- Identify compliance risks and improvement opportunities
- Support process optimisation and digitalisation initiatives
- Facilitate root cause investigations and implementation of effective corrective actions
- Drive best practices throughout maintenance and airworthiness activities
- Facilitate MOCs & Risk Assessments within M&E

Essential Requirements

Education

- a relevant engineering or technical degree, or an aircraft maintenance technician qualification with appropriate experience.
- Minimum 8-10 years of experience in aviation maintenance, continuing airworthiness, quality assurance, regulatory compliance and/or in the surveillance of such tasks.
- Minimum 3-5 years in a leadership or management role
- Experience within EASA Part-CAMO and/or Part-145 organisations
- Experience interacting with aviation authorities and external auditors
- Thorough knowledge of: EASA Part-CAMO
- EASA Part-145
- EASA Part-147
- Part-M / Airworthiness Review requirements
- SMS and Compliance Monitoring principles
- Aviation quality systems and auditing / monitoring techniques

- knowledge of maintenance methods;
- knowledge of Human Factors principles and safety management systems

Leadership Competencies

- people leadership and coaching skills
- Ability to lead multidisciplinary teams
- Excellent decision-making and problem-solving capabilities
- High degree of integrity, independence and professional judgement
- Ability to influence stakeholders at all organisational levels
- Excellent planning and organisational skills

Personal Attributes

- Safety and compliance focused
- Structured and analytical mindset
- attention to detail
- Resilient under regulatory scrutiny and operational pressure
- Proactive and continuous improvement oriented
- Collaborative team player with strong interpersonal skills
- Have a comprehensive knowledge of the relevant parts of operational requirements and procedures (MSM, CAME, MOE, MTOE, M&E Process Platform), AOC holder operations specifications

Working Conditions

- Permanent, full-time position based in our Cargolux Maintenance Center in Luxembourg.
- Occasional travel may be required.
- Flexibility may be needed with working hours.
- A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.