About this role
Job Title: Academic Counsellor Working Days: 6 days a week (Sunday working, 1 weekday off)
About the Role: We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.
Key Responsibilities: • Counsel walk-in students and parents at the center regarding courses, programs, and career paths • Convert walk-in inquiries into admissions through effective counselling and relationship building • Handle online leads through calls, follow-ups, and cold calling • Guide prospective students and address their queries to drive conversions • Maintain regular follow-ups with leads to ensure closure • Update and manage lead data in CRM systems • Achieve daily/weekly/monthly admission targets • Coordinate with internal teams for smooth admission processes
Requirements: • Minimum 1 year of experience in student counselling/admissions or similar role • Strong communication and interpersonal skills • Experience in face-to-face counselling is highly preferred • Comfortable with cold calling and handling online leads • Target-oriented with a strong ability to convert leads • Knowledge of CRM tools is an added advantage
What We Offer: • Opportunity to work with a fast-growing EdTech organization • Performance-driven and supportive work environment • Competitive salary with incentives