Business Operations Analyst II

Do you have a passion for using data to help make effective business decisions?

Do you enjoy collaborating with teams to solve complex challenges?

Join our Sales Operations and Analytics Team!

The sales operations and analytics team coordinates business with technical teams across Akamai. The team analyses and manages data in support of the various functional organizations within the Sales group. We partner with our organization to ensure stakeholders have data and insights needed to propel better decisions.

Partner with the best

Serving as a Business Operations Analyst II, this role contributes to Akamai's Sales Operations team by creating impactful dashboards. These dashboards deliver critical insights generated by Sales to inform and support essential stakeholders, including executive leadership.

As a Business Operations Analyst II, you will be responsible for:

- Identifying and implementing business value creation and transformation by delivering analysis supporting Sales group's agenda
- Working with stakeholders and analytics team to deliver dashboards that meet end users' requirements
- Providing Data Intelligence by developing, and building intuitive dashboards and data sources by leveraging enterprise reporting systems
- Aligning dashboard design to business actions and outcomes, also analyzing complex data to understand feasibility and expand our dashboarding capabilities
- Becoming a subject matter expert in Sales data and dashboards
- Providing assistance to the team on business strategy, financial performance, network capacity planning, and ongoing operations
- Highlighting opportunities and providing practical, action-focused recommendations

Do what you love

To be successful in this role you will:

- Have bachelor's degree and 5+ years of relevant experience delivering high quality dashboards, majorly in Sales environment.
- Demonstrate proficiency in Tableau development which includes developing data sources, dashboards, complex calculations, RLS, and visualizations
- Demonstrate advanced SQL query writing skills, majorly with using Oracle.
- Possess excellent communications (written, verbal and interpersonal) skills and effective articulation skills to diverse audiences.
- Be a good team player, drive for results, multi-task, collaborate, prioritize, and solve problems in a fast-changing environment
- Be able to work cross-functionally and interact effectively with all levels of the organization.

About us

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

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