About this role
E. Claire Beauty & Wellness is seeking a dedicated Remote Customer Service Advocate to deliver exceptional client support and assist with daily administrative operations. The ideal candidate is professional, organized, and committed to providing a positive client experience.
Key Responsibilities
- Respond to client inquiries via phone and email.
- Assist with appointment scheduling and service requests.
- Provide accurate information about beauty and wellness services.
- Resolve client concerns and maintain accurate records.
- Provide administrative support to internal team members.
- Follow up with clients to ensure satisfaction.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and computer applications.
- Strong organizational and multitasking abilities.
- Ability to work independently in a remote environment.
Benefits
- Medical, dental, and vision insurance.
- Paid time off and paid holidays.
- 401(k) retirement savings plan.
- Paid training and professional development opportunities.
- Company provided equipment for remote work.
- Opportunities for career growth and advancement.
Equal Employment Opportunity
E. Claire Beauty & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.