Residential Aide (63260)

Our Mission, Vision, & Model of Care

At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life.

We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member’s unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others.

We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity.

We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.

Qualifications

JOB SUMMARY

The Residential Aide position is classified as an essential role and requires employees to report to work on-site during scheduled shifts, including holidays and weekends. This role also has the possibility of being required to stay past the end of the shift, in the event of a call-off, weather delay, etc. As these facilities operate 24 hours a day, 7 days a week, Residential Aides are also expected to fulfill their duties during public health crises, pandemics, and severe weather conditions, unless otherwise directed by management.

The Residential Aide plays a vital role in coordinating and supporting the daily activities of clients within our Adult all-male Residential Rehabilitation Program, which provides 3.5 and 3.1 levels of care. Our Drug and Alcohol treatment facilities utilize evidence-based counseling and behavioral therapies to address substance use disorders. We strive to provide a safe, supportive, and homelike environment for individuals requiring ongoing clinical care and/or a sober living setting. As a Residential Aide, your interactions with clients help shape their overall experience and contribute significantly to their recovery journey.
Under the supervision of the Director of Drug & Alcohol Programs, Residential Aides deliver activities and support services that enhance and complement the therapeutic treatment process. Responsibilities include facilitating structured client activities, providing encouragement, motivation, and emotional support, and fostering a positive recovery-focused environment. The Residential Aide is also responsible for maintaining compliance with all facility policies and procedures, Managed Care Organization (MCO) requirements, and regulations established by the Pennsylvania Department of Drug and Alcohol Programs (DDAP).

SPECIFIC JOB DUTIES

1.    Inspecting clients’ rooms for cleanliness; hazardous materials such as, candles and incense; safety hazards; alcohol; drugs or weapons.  
2.    Modeling responsible conduct for our clients through personal punctuality, language, appearance and general demeanor.
3.    Responsible for daily security of the facility and frequent, (at least once per hour), monitoring of rooms and hallways on all floors. This includes: completing hourly rounds to check on clients and their whereabouts, making sure no unauthorized individuals are around the facility, especially when clients leave for appointments, pat-downs and de-escalation when arguments or fights occur, etc.
4.    Performs nightly security, bed checks, (at least once per hour), on all floors.
5.    Transporting clients, in a company vehicle, to other health service providers, groups, outside activities, outside meetings, outside appointments and other treatment activities.
6.    Observing and documenting clients’ behavior for changes in physical, emotional and cognitive behavior and reports such changes to the Director and Counselors.
7.    Employing appropriate de-escalation techniques for Unusual Incidents and notifying Project Director; Enlisting Crisis Intervention, Medical Intervention or Police intervention as the situation may warrant.
8.    Preparing and rendering Unusual Incident reports to the Project Director and Director of Quality & Compliance no later than 24 hours subsequent to the incident.
9.    Motivating and organizing clients to conduct daily life skills activities.
10.    Overseeing meal service for breakfast, lunch, and dinner through coordination with the Community Meals kitchen to ensure that meals are served within a proper environment and that sanitation concerns are addressed.
11.    Ensuring that the pantry is kept stocked and that appropriate rotation of durable goods is done on a daily basis.
12.    Overseeing closing discussions and documenting in accordance with licensing requirements.
13.    Safeguarding client confidentiality
14.    Performs other work-related duties as assigned.

POSITION REQUIREMENTS
•    High school diploma or general education degree (GED)
•    One to two years related experience and/or training in drug & alcohol treatment preferred
•    Must possess a current valid driver’s license with a clean driver history in the state of Pennsylvania (No accidents or suspensions in the past year).
•    Basic computer skills, Microsoft word and Excel
•    Bilingual Spanish/English

ESSENTIAL FUNCTIONS

In order to fulfill the requirements of this position, duties 1-14 are considered essential functions of the job.

ORGANIZATIONAL INVOLVEMENT

This position is required to participate in mandatory all staff meetings, team meetings and trainings.