Key Account Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

## Job Summary



Key Account Manager

The Key Account Manager will be based in Zalaegerszeg and will report to the Account Management Director – Flex Automotive.

In this highly visible customer-facing role, you will be responsible for managing the a major European automotive account, driving customer satisfaction, profitability, and growth. You will serve as a key commercial contact for the customer, working closely with global cross-functional teams to support business objectives and develop long-term customer partnership.

This role offers a unique opportunity to gain exposure to virtually every aspect of the business, interact with senior customer stakeholders, and develop a broad understanding of global automotive operations.

What a typical day looks like:

- Manage relationships with customers for pre- and post-awarded programs, overseeing contract renewals, changes, and maintenance
- Monitor account profitability, revenue performance, and key financial metrics.
- Lead commercial negotiations, including pricing adjustments, compensation discussions, and contract-related topics.
- Collaborate with Internal stakeholders to drive customer success.
- Handle customer escalations and support the resolution of commercial, operational, and supply-related challenges.
- Drive operating profit improvement initiatives and support cost optimization activities.
- Monitor the launch of new programs and support financial reviews to ensure business objectives are achieved.
- Identify opportunities to grow existing customer relationships and support new business development activities.
- Ensure a high level of customer satisfaction while balancing customer expectations and business objectives.
- Travel  occasionally to customer locations across Europe to strengthen relationships and support business needs.

The experience we’re looking to add to our team:

- Bachelor's degree in Business, Engineering, or a related field, or equivalent professional experience.
- Minimum 5 years of experience in Account Management, Sales, Business Development, or a customer-facing role.
- Experience working with multinational customers, ideally within the automotive industry.
- Fluent English skills.
- Strong commercial mindset and customer relationship management skills.
- Excellent analytical skills with the ability to interpret financial data and business performance indicators.
- Strong negotiation, presentation, and stakeholder management skills.
- Ability to build effective relationships across all levels of an organization.
- Proactive, detail-oriented, and solution-focused approach.
- Strong ownership mentality and willingness to take initiative.

What you’ll receive for the great work you provide:

- Fringe benefits: bonus, Cafeteria
- Collaborative and supportive global team providing a dynamic work environment.
- Exciting multi-industry customer engagements and tasks.
- Ability to see future development of technology in automation.
- Stable, dynamically developing multinational corporate background.
- Opportunity for continuous professional development provided by various and challenging tasks.

AO16

annaokros

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## Job Category
Sales - Marketing - Account Mgmt

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).