SENIOR SYSTEMS ENGINEER - CITRIX CI POLYGRAPH REQUIRED)

NorthHill Technology Resources has a need for an a Senior Systems Engineer - Citrix to support a Federal Program in Sterling, VA . This is a direct-hire role with our client, a fast-growing Federal Integrator. An active TS/SCI Clearance and CI Polygraph is required.

We are looking for a Platform or Infrastructure Systems Engineer (Senior) experienced in configuring, deploying, and maintaining infrastructure tools and COTS applications as Infrastucture as Code (IaC) and Applications as Code (AaC) to join our visible technical program driving the Model Based Systems Engineering (MBSE) cloud platform that supports collection, management and analysis of digital engineering information in an architecture that provides seamless digital thread and enables tool interoperability, including data structures suitable for AI applications. This program delivers engineering services for Linux and Windows cloud-based infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, Cloud services, virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflows. This position has a primary focus on leading the design, deployment, and optimization of an enterprise Citrix Virtual Desktop Infrastructure (VDI) environment. This role will be instrumental in delivering secure, scalable, and high-performance virtual desktop solutions to support our customers digital workplace strategy. Our platform uses a mix of Open Source, Government-off-the-Shelf (GOTS) and Commercial off-the-Shelf (COTS) software and targets cloud-native constructs. The environment offers a secure-by-default configuration, implementing an Infrastructure-as-Code approach, and governance policies. We follow a mostly Agile workflow and adhere to DevSecOps principles. We value fast iteration and a customer-oriented approach while being mindful about security. This is a fast paced, challenging, and career rewarding experience to recruit and develop top talent and solutions on one of the most complex and high-profile programs within the government customer community.

Responsibilities:

Design and implement Citrix Virtual Apps and Desktops (CVAD) infrastructure in a 100% Cloud environment

Deploy and configure Citrix Delivery Controllers, StoreFront, NetScaler/ADC, and supporting components

Implement Citrix Provisioning Services (PVS) or Machine Creation Services (MCS) for desktop image management

Manage and maintain Citrix infrastructure including Virtual Delivery Agents (VDAs), hypervisors, and storage systems

Optimize VDI performance through monitoring, capacity planning, and resource allocation

Configure and manage user profiles using FSLogix

Troubleshoot complex technical issues across the VDI stack

Provide platform and infrastructure technical services and technical expertise in systems, technical infrastructure, tools, modeling, external interfaces, and other technical areas

Complete complex design, configuration and deployment of platform infrastructure and applications in a cloud-based environment ensuring performant environments

Maintain COTS applications in a cloud-based environment

Work with internal engineering resources as well as customer end-users to design and enhance the user interfaces for supported applications, maintaining responsive designs that accommodate challenging technical and functional requirements

Support operations functions, including root cause identification, remediation and documentation (e.g., user guides, how to guides, infrastructure diagrams)

Work closely with clients and cross-functional departments on technical issues including software system troubleshooting and maintenance and to communicate project statuses

Prepare comprehensive test plans, test new features, services, and fix bugs

Configure IdAM, Active Directory, LDAP resources with platform and applications

Prepare technical presentations for government and senior leadership

Work effectively in a team environment

Work across infrastructure that contains both Linux and Windows

Communicate effectively with technical and non-technical, management and customer both written and verbally

Utilize robust troubleshooting skills

Instill and apply solid engineering rigor, to include configuration management, testing

Develop/engineer as part of an Agile scrum team

Required Education, Experience, & Skills:

We are actively seeking candidates with a minimum of 10 years' relevant experience. Bachelors or masters degree in a STEM field is required. Specific skills include the following:

Possess a minimum of Active TS/SCI w/ CI Poly (FS Poly works too)

At a minimum, meet DoDD 8140 requirements (Security+ CE Certification)

Expertise working with Linux platforms and COTS applications in Linux cloud environments

5+ years of hands-on experience with Citrix Virtual Apps and Desktops

Expert knowledge of Citrix architecture, components, and deployment methodologies

Strong experience with hypervisor platforms (VMware vSphere, Microsoft Hyper-V, or Citrix Hypervisor)

Proficiency with Citrix NetScaler/ADC configuration and management

Deep understanding of Windows Server administration and Active Directory

Ability to demonstrate solid engineering rigor

Expert troubleshooting and solutioning skills, including investigating log files to discover root-cause for challenges

Experience with Cloud architecture and system design

Experience architecting or integrating with workflow, case or ticketing, or automation platforms such as ServiceNow or custom-built systems

Knowledge of IDAM requirements and technologies including Active Directory, SAML, OpenLDAP, OAuth 2.0, and/or OIDC

Demonstrated experience with system testing and validation

Strong documentation skills

Experience and comfort with DevOps tooling (Ansible, Terraform, Jenkins, GitLab)

Familiarity with Containerized Development environments (Rancher, Kubernetes)

Excellent written and verbal communication skills; ability to clearly and succinctly describe complex issues

Preferred Education, Experience, & Skills:

Citrix Certified Professional – Virtualization (CCP-V) or higher

Experience with Model-Based Systems Engineering (MBSE)

Experience with Cloud solution optimization

Experience configuring and instrumenting visualization tools (Grafana, Splunk)

Experience with ServiceNow

Familiarity with customer system security requirements and processes

Integration of virtualized applications and application streaming or layering techniques

Assist with leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains

Experience with DevOps testing

Experience integrating complex systems using APIs, message queues, streaming platforms, and ETL pipelines

Other Cloud experience (Azure, Google, Oracle, IBM)