Patient Financial Services Representative I

WellSpan HealthYork, PennsylvaniaOn-siteFull-timeNew grad, 0–1 yearsListed 4 hours ago

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About this role

Full time (40 hours weekly)
Monday-Friday dayshift

General Summary

Completes assigned revenue cycle tasks. Assists in the completion of submitting electronic and/or manual insurance claims, resolves claim edits, performs insurance account follow-up, researches claim denials for resolution and submits disputes and appeals when necessary. Represents the System in a professional manner while interacting with peers, leaders, patients, and third-party payers to achieve timely payment on accounts in accordance with current government and payer regulations.

Qualifications

Minimum Education:

- High School Diploma or GED Required

- Associates Degree Preferred

Work Experience:

- 1 year Required

- Prior experience in hospital billing, professional billing, or insurance follow-up/denials Preferred

Knowledge, Skills, and Abilities:

- Knowledge of insurance claims processing, payer policies, and medical terminology is essential

- Strong analytical and problem-solving skills to investigate and resolve billing discrepancies

- Excellent verbal and written communication skills for effective interaction with insurance companies and internal teams

- Proficiency with billing software and Microsoft Office Suite (Excel, Word, Outlook)

- Ability to manage multiple accounts and prioritize tasks efficiently in a fast-paced environment

- Attention to detail and commitment to accuracy

Benefits Offered:

- Comprehensive health benefits

- Retirement savings plan

- Paid time off (PTO)

- Education assistance

- Financial education and support, including DailyPay

- Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)