Audience Marketing Manager - Court Reporter Community

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Audience Marketing Manager, Court Reporter Community / Remote

Competitive Compensation + Premium Medical, Dental & Vision Coverage

Why You Should Choose Steno

At Steno, we're growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.

- Wins together – Stock options included. When Steno grows, you grow.
- Invests in you – Premium Medical, Dental, & Vision Coverage – options for you and your family, with 100% of premiums covered for some plans – well above industry benchmarks.
- Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
- Competitive Base Salary – $120 - 140k with real growth potential as you make your mark and help build Steno
- Supports your whole life – Flexible PTO, a home office setup, and a monthly stipend to offset internet and phone costs.
- Sets you up for the future – 401(k) and wellness/mental health benefits for you and your family.

About the Role

Steno's court reporters are the backbone of our service – growing, activating, engaging, and retaining that community is how we scale. As Integrated Marketing Manager, Court Reporter Community, you'll build and manage the programs that bring new reporters into the Steno network, get them active quickly, and build a community they're proud to belong to.

You'll sit on the Integrated Marketing team, embedded day-to-day with our Provider team (recruiting and scheduling), acting as the marketing engine behind their growth and retention goals. You'll also be Steno's presence in the field — traveling to court reporter conventions, capturing content on site, and running virtual events.

Core responsibilities:

- Serve as the embedded marketing lead for the Provider/recruiting team, aligning on shared goals and pipeline.
- Run multi-channel recruitment campaigns (email, paid, organic, content, partnerships) that convert court reporters into applicants and signups.
- Build reporter lifecycle journeys — onboarding, activation, re-engagement, and win-back communications.
- Grow a court reporter community through ambassador programs, peer spotlights, and referral/loyalty initiatives.
- Represent Steno at court reporter conventions and industry events, capturing content for use across campaigns.
- Partner with Operations to understand retention drivers and translate insights into marketing programs.
- Define and report on KPIs across the acquisition and retention funnel.

You're gonna crush it if

- You have 5–7 years in marketing with hands-on, multi-channel campaign experience (email, content, paid, lifecycle).
- You have a track record running lifecycle campaigns and owning growth/retention metrics.
- You're proficient in marketing automation/CRM platforms (e.g., HubSpot) for segmentation and reporting.
- You write well and have genuine empathy for a specific audience.
- You're data-driven and comfortable with funnel metrics and A/B testing.
- You're a strong cross-functional collaborator, especially with operations or recruiting teams.
- You're comfortable traveling to events and capturing content (photo/video) on site.
- Bonus: experience marketing to a supply-side/provider audience, familiarity with legal or court reporting, or community/ambassador program experience.

Our Team

From bold campaigns to nationwide events, we combine creativity, strategy, and flawless execution to elevate Steno's brand at every touchpoint. As Steno grows, we're looking to expand our team with people who are ready to innovate, make an impact, and help us take our brand — and our culture — to the next level.

Application Information

Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.

Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected].

Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system.

Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam.

Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.

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