Director, Adult Day Services - Bucyrus

Job Title: Director, of Adult day Services - Stein

Reports to: Chief Operating Officer

Job Status: Full-time, Exempt

Direct Reports: Nurses, CNA, PCW, Intake and Activities Coordinators

Pay class: Salary

St. Ann Center for Intergenerational Care We are a nonprofit organization that provides community-based health and educational services for children and frail adults and to serve as a resource and support for caregivers. The Center, sponsored by the Sisters of St. Francis of Assisi, reflects Franciscan values in meeting the spiritual, psychological, social, and physical needs of all who participate regardless of faith, culture, or ability to pay.

St. Ann Center specializes in adult and child daycare services in a safe, homelike setting where compassion, care, and dignity are key. We bring all ages together from 6 weeks old to 100+. In 2016, St. Ann Center was recognized for the Best Intergenerational Award.

"This is the closest place to heaven on earth. Everyone is loved for who they are."

-Mayor Tom Barrett

Position Overview:

The Director of Adult Day Care provides strategic leadership and operational oversight for Adult Day Care programs. Reporting directly to the Chief Operating Officer, this key leadership role oversees high-quality client care, regulatory compliance, program operations, client discharges, staffing, and a team of nurses, CNAs, PCWs, intake, training, and activities staff.

This position calls for a hands-on, people centered leader who can strengthen programs, build high performing teams, and effectively balance the needs of employees, clients, and families. The Director will work closely with executive leadership to promote quality, consistency, and a positive care environment while supporting the physical, emotional, recreational, and social well-being of those we serve.

Benefits

- Health, Dental and Vision insurance

- 403(b) Retirement Plans

- Paid time off

- 9 Paid Holidays

- Child & Adult Daycare Discounts

- Teach Scholarship Reimbursement Program

Leadership & Program Oversight

- Provide overall leadership and operational oversight for Adult Day Care, Respite, Bathing, Overnight Respite, and related Adult Services programs.

- Ensure all programs operate in compliance with state, federal, and local regulations and St. Ann Center policies, while meeting the spiritual, emotional, recreational, and social needs of clients.

- Oversee daily supervision and delegated responsibilities of the Lead Supervisor/Director.

- Collaborate with the Chief Operating Officer to review and improve programs, policies, procedures, and job descriptions.

- Complete and submit required operational reports and documentation to executive leadership.

Staffing, Scheduling & Workforce Management

- Oversee staff scheduling, assignments, and coverage, including call - ins, schedule changes, and two - person assist services.

- Approve timekeeping, time - off requests, and temporary staffing documentation; maintain accurate weekly payroll records.

- Lead staffing processes, including interviews, onboarding, orientation, and required training completion.

- Provide staff coaching, mentoring, corrective action, performance documentation, and hands - on unit support as needed.

Client Care Coordination & Case Management

- Direct Adult Services program delivery and client coordination, including admissions, care planning, and discharges.

- Lead weekly care plan and Individual Service Plan (ISP) reviews in collaboration with program staff.

- Ensure timely implementation of nursing orders and coordinated case management with Social Workers.

- Address and resolve client, caregiver, and staff concerns.

- Develop and oversee Personal Hygiene services for Day Care and À La Carte clients.

Training, Licensure & Regulatory Compliance

- Monitor and maintain licensure and certification requirements for nursing and CNA staff.

- Coordinate required training, orientation, and ongoing in - service education, including continuing education tracking.

- Ensure full regulatory compliance across Adult Services programs.

- Document and report all incidents and accidents involving staff or clients in accordance with policy.

Policy, Quality Assurance & Program Support

- Develop, update, and enforce policies and procedures; ensure consistent adherence through monitoring and review.

- Manage staff complaints and grievances, preparing required reports for executive leadership.

- Support student programs, internships, tours, and community engagement initiatives.

Financial & Operational Administration

- Approve supply ordering and operational requisitions.

- Assist executive leadership with budget development, monitoring expenditures, and recommending capital or non - budgeted purchases.

- Coordinate and follow up on volunteer staffing need with the Volunteer Coordinator.

Communication & Interdepartmental Coordination

- Maintain regular communication with administrative and program leadership to support coordinated operations.

- Serve as a liaison among staff, administration, clients, families, volunteers, and external partners.

- Ensure accurate and timely submission of all operational, staffing, and compliance documentation.

Qualifications

Education/Training:

License or Degree in Human Services Related Field

- The program director of an ADCC shall be at least 21 years of age and have the capacity to respond to the needs of each participant and manage the day-to-day operations of the ADCC.

- The program director shall have at least one of the following qualifications: a. An associate degree or higher from an accredited college in a health care related field. b. At least 2 years’ experience working in a health care related field which served a population similar to the participant group at the ADCC.

- License or Degree in Human Services or Related Field

- Excellent verbal and written communication

- Reasoning Ability - Ability to apply common sense understanding to carry out detailed written or oral instructions.

- Customer and Personal Service - Knowledge of principles for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

- Service Orientation - Actively looking for ways to help people

- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do

- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

All employees must follow the policies and procedures of St. Ann Center for Intergenerational Care.

This job description outlines the essential functions of the position but is not an exhaustive list of all responsibilities. Additional duties may be assigned as needed. Requirements may evolve over time. Reasonable accommodations will be made for individuals with disabilities.

St. Ann Center for Intergenerational Care is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.