About this role
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Must be able to perform all duties of the Enterprise Solution Specialist I and:
Develop and maintain advanced reporting and data analytics solutions utilizing Power BI, Quick, Amazon Bed Rock and Agent Core.
Serve as escalation point for troubleshooting issues.
Maintain a thorough knowledge and in-depth field experience in one application module regarding emerging or job technologies required, this could include formal or self paced professional development.
Perform hands on complex configuration in module.
Provide functional advice and assistance to programmers.
Participate in the exchange of ideas and information within the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from team members.
Provide regular updates to appropriate managers.
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Drive continuous improvement through trend reporting analysis and metrics management.
Assure that procedures and work instructions are efficient and not redundant.
Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Confer with reporting manager on complex or unusual situations.
Establish new measurement systems if/where possible.
Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Maintain discretion and confidentiality in all areas pertaining to the IT systems.
Understand and embrace the business and IT strategic direction.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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