Housekeeper

The Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment for youth residing in the emergency shelter. This role supports the overall well-being of residents by ensuring living spaces, common areas, and facilities meet health, safety, and licensing standards. The Housekeeper plays an important role in supporting a trauma-informed, respectful, and supportive environment for youth in crisis.

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Key Responsibilities

Cleaning & Sanitation

- Clean and sanitize bedrooms, bathrooms, offices, and common areas on a daily basis

- Perform routine deep cleaning tasks (floors, carpets, windows, walls, etc.)

- Ensure proper use of cleaning chemicals in accordance with safety standards

- Maintain cleanliness of kitchen and dining areas, including appliances and surfaces

- Dispose of trash and biohazard materials in accordance with policies and regulations

- Work with Directors at each site to set up thorough cleanings on a routine/as needed basis.

Laundry Services

- Wash, dry, and fold linens, towels, and shelter laundry

- Ensure adequate supply of clean bedding and hygiene materials

- Monitor and report inventory needs for laundry supplies

Safety & Compliance

- Follow all health, sanitation, and infection control procedures

- Identify and report maintenance, safety hazards, or repair needs

- Ensure compliance with local, state, and licensing regulations

Supportive Shelter Environment

- Interact respectfully and professionally with youth and staff

- Maintain appropriate boundaries with residents

- Support a trauma-informed and culturally responsive environment

- Maintain confidentiality of all resident information

Inventory & Supplies

- Monitor cleaning supply levels and notify supervisor when restocking is needed

- Assist with organization of storage areas and supply rooms

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Qualifications

Minimum Requirements

- High school diploma or GED (preferred)

- Valid drivers license and willingness to commute between agency sites.

- Previous housekeeping or janitorial experience preferred

- Ability to pass background and child abuse registry checks

- Ability to lift up to 30–50 pounds and perform physical tasks (bending, standing, etc.)

Preferred Qualifications

- Experience working in residential, healthcare, or social service settings

- Knowledge of trauma-informed care principles

- Familiarity with infection control and sanitation standards

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Skills & Competencies

- Strong attention to detail

- Ability to work independently and manage time effectively

- Reliability and consistency in attendance

- Respectful communication and interpersonal skills

- Ability to maintain professionalism in a fast-paced, emotionally sensitive environment

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Working Conditions

- May require evening, weekend, or holiday shifts

- Exposure to cleaning chemicals and bodily fluids (with proper PPE)

- Physically active role requiring standing, walking, lifting, and repetitive tasks

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Additional Requirements

- Must complete all required training, including but not limited to:

Mandated reporter training

- CPR/First Aid (if required by agency policy)