About this role
Job Description
As a part of the Hansens IGA Market team, the Dairy/Frozen Associate will be responsible for modeling and promoting Hansens IGA Market culture by consistently providing best in class service to our guests. The Dairy/Frozen Associate is responsible for rotating, stocking and facing the Dairy/Frozen Department; ensuring each product is of high quality and priced accurately. The Dairy/Frozen Associate will also assist the department with miscellaneous tasks including, but not limited to, cleaning, maintaining back stock and gathering grocery carts and baskets as needed.
Duties & Responsibilities
- Serve customers in the Dairy/Frozen Department while modeling Hansens IGA Market culture and providing best in class customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
- Assist customers in selecting products, answering questions and offering suggestions as needed
- Stock, rotate and face the Dairy/Frozen Department aisles and coolers
- Maintain and work back stock items
- Assist with unloading deliveries and gathering items to be stocked
- Assist with general cleaning of the department and gathering grocery carts and baskets as needed
- Operate, maintain and clean Dairy/Frozen equipment including, u-boats, flat carts and pallet jacks
- Assist with the training and mentoring of new associates in the Dairy/Frozen Department
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
- Assist with all other Dairy/Frozen Department duties as needed
Qualifications
Required Qualifications
- Must be a minimum of 16 years of age due to required operation of Dairy/Frozen equipment
- Ability to work in a colder environment
- Eagerness to interact with customers
- Excellent attention to detail
- Excellent time management, prioritization and organization skills
- Ability to work at a fast paced and efficient manner
- Strong sense of team – ability to anticipate the needs of the team
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift up to 50 pounds