About this role
About Isla Bella Beach Resort
Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.
Job Summary
Isla Bella Beach Resort is seeking a dependable and hardworking Housekeeping Houseperson to join our team!
As a Housekeeping Houseperson, you will help maintain clean and welcoming resort spaces while supporting our Room Attendants with linens, supplies, trash removal, and daily housekeeping operations. You will also assist with furniture moving, deep cleaning, and guest requests to help ensure our resort consistently meets its cleanliness and service standards.
This is a great opportunity for someone who enjoys staying active, working as part of a team, and taking pride in creating a beautiful environment for our guests.
Key Responsibilities
Public Area Cleaning & Maintenance
- Clean and maintain resort public areas, including restrooms, hallways, stairwells, foyers, elevators, and other assigned spaces.
- Vacuum, sweep, mop, dust, polish, and sanitize surfaces according to resort cleanliness standards.
- Empty trash receptacles and properly dispose of waste.
- Clean mirrors, elevator doors, guest room door numbers, corridor walls, and other surfaces.
- Remove spots, marks, and debris from walls, doors, and common areas.
- Straighten furniture and dcor to maintain a clean, organized, and welcoming appearance.
- Monitor assigned areas throughout the shift and address cleanliness needs as they arise.
Housekeeping & Room Attendant Support
- Collect and remove soiled linens and trash from Room Attendant carts and designated guest room areas.
- Deliver clean linens, guest amenities, cleaning supplies, and other items to Room Attendants as needed.
- Restock housekeeping supplies and maintain organized linen and storage areas.
- Assist with turning mattresses, moving furniture, and completing other physically demanding housekeeping tasks.
- Support carpet and upholstery cleaning by moving and replacing furniture as directed.
- Assist with deep-cleaning projects and special housekeeping assignments.
- Step in to support Room Attendants and other Housekeeping team members during busy periods.
Guest Service & Teamwork
- Greet guests in a friendly and professional manner.
- Respond to guest questions and requests promptly and courteously.
- Provide directions and general information about resort amenities and services.
- Communicate guest requests or concerns to the appropriate department when additional assistance is needed.
- Work closely with Housekeeping leadership and other resort departments to maintain an exceptional guest experience.
Safety & Resort Standards
- Identify and promptly report maintenance concerns, hazardous conditions, suspicious activity, or other safety concerns.
- Follow all resort safety, security, sanitation, and emergency procedures.
- Use cleaning chemicals, equipment, and supplies safely and according to established procedures.
- Maintain housekeeping equipment and work areas in a clean and organized condition.
- Attend required meetings and training sessions.
- Perform additional duties and special assignments as requested by management.
Qualifications
- Previous housekeeping, cleaning, hotel, or hospitality experience preferred, but not required.
- Strong attention to cleanliness and detail.
- Dependable, hardworking, and able to complete assigned tasks efficiently.
- Ability to work independently and as part of a team.
- Friendly and professional when interacting with guests and coworkers.
- Ability to follow instructions and established cleaning and safety procedures.
- Flexible availability, including weekends and holidays.
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift.
- Ability to bend, reach, push, pull, lift, and perform repetitive physical tasks.
- Ability to move furniture, housekeeping carts, linens, and supplies as required.
- Ability to lift and/or move up to 50 pounds occasionally, with assistance or equipment as appropriate.
- Ability to work indoors and outdoors in varying temperatures and weather conditions.
Benefits & Perks
We offer a competitive benefits package that includes:
- Medical, Dental & Vision Insurance
- Additional voluntary benefits
- Employee housing based on availability
- Discounts at EOS Hospitality sister properties
- Opportunities for professional growth and advancement
Isla Bella Beach Resort is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration without regard to any legally protected characteristic.