About this role
🧬 Patient Navigator — Patient Support & Phlebotomy
Hereditary Cancer Testing | HALO Precision Diagnostics
Help make early detection possible. Make a real impact. Build your career in healthcare.
At HALO Precision Diagnostics (HALO Dx) , we're changing the way patients experience healthcare through early detection, advanced diagnostics, and personalized care.
We're looking for a Patient Navigator who is passionate about helping people, comfortable in a clinical setting, and ready to be part of a growing healthcare technology company.
This isn't just a role where you check boxes and move patients through a system. You'll be a key part of someone's healthcare journey.
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📍 The Role at a Glance
Position: Patient Navigator (Patient Support & Phlebotomy) – Hereditary Cancer Testing
Location: [Location]
Schedule: Monday–Friday | 8:00 AM–5:00 PM
Employment: Full-Time | In-Person
Language: Bilingual English/Spanish preferred
What you'll be doing:
🩸 Collecting blood specimens for genetic testing
💬 Educating and supporting patients throughout the testing process
🤝 Building relationships with clinical teams and partner locations
📅 Coordinating scheduling, follow-ups, and patient cases
🧬 Helping patients understand hereditary cancer testing
🧠 Problem-solving when things don't go as planned
📋 Keeping documentation accurate and compliant
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💙 What You'll Actually Do
🧑⚕️ Be the person patients can count on
You'll guide patients through the hereditary cancer testing process from start to finish.
That means:
- Explaining testing, procedures, and next steps in a way patients can actually understand
- Serving as a primary point of contact for patients
- Conducting structured patient consultations
- Answering questions and helping patients feel informed and supported
- Following up to make sure patients don't get lost in the process
🤝 Work with clinical teams & partner sites
You'll work closely with providers, clinical teams, and partner locations to keep things running smoothly.
You'll:
- Build strong relationships with partner-site staff and providers
- Support day-to-day clinic workflows
- Adapt to changing schedules and priorities
- Act as a trusted extension of our partner clinics
📲 Own your patients' journey
You'll take ownership of patient cases and help move them forward.
You'll:
- Coordinate scheduling and follow-ups
- Identify barriers that could delay testing
- Help resolve scheduling, insurance, and workflow issues
- Keep communication timely and consistent
🩸 Put your clinical skills to work
You'll also provide hands-on clinical support, including:
- Performing venipuncture and collecting blood specimens
- Properly identifying, labeling, handling, and transporting specimens
- Following clinical and safety protocols
- Maintaining accurate EMR/EHR documentation
🧬 Become a genetic testing expert
You'll develop knowledge in:
- Hereditary cancer testing
- Genetic testing workflows
- Patient eligibility
- Insurance verification and authorization
- Clinical documentation and compliance
- HIPAA requirements
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👀 What We're Looking For
Required
- Nationally certified phlebotomist with strong venipuncture skills
- 2+ years of clinical experience in a front-office or back-office setting
- 2+ years of experience with insurance verification and prior authorizations
- Current BLS certification
- Experience with diagnostic or genetic specimen collection
- Strong communication and patient-service skills
- Ability to work independently and manage multiple priorities
- Valid driver's license and reliable transportation if travel is required
Bonus Points ⭐
You may be a great fit if you also have:
- CMA or RMA certification
- 2+ years in an outpatient clinic or patient service center
- Experience in genetics, oncology, women's health, or specialty diagnostics
- Experience working with EMR/EHR systems
- High-touch, patient-facing healthcare experience
- An interest in growing your career in healthcare, diagnostics, or clinical operations
Healthcare students and candidates pursuing clinical careers are encouraged to apply.
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✨ Why HALO Dx?
Make an impact.
Your work helps patients access early detection and advanced diagnostic testing that can provide important information about their health.
Keep your schedule predictable.
Monday–Friday. No weekends, nights, or holidays.
Grow your career.
We're a fast-growing healthcare technology company with opportunities to learn, take on new responsibilities, and grow with the organization.
Get rewarded for your work.
Our benefits include:
- 🏥 Medical, dental, vision & life insurance
- 💰 401(k) plan
- 🌴 Paid vacation, holidays & sick time
- 💳 FSA & HSA options
- 🛡️ Disability insurance
- 🛍️ Employee discounts
- 📈 Stock options
- 🎓 Ongoing training & professional development
- 🚀 Opportunities for career growth and advancement
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🚀 Ready to Make an Impact?
If you're looking for a role where you can use your clinical skills, work directly with patients, and be part of something that's changing healthcare , we'd love to hear from you.
Join HALO Precision Diagnostics and help make early detection possible.
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Equal Employment Opportunity
HALO Precision Diagnostics is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
Reasonable Accommodation / ADA
HALO Precision Diagnostics is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. We provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to apply for this position or perform the essential functions of the role, please notify Human Resources.
Employment Relationship
Employment with HALO Precision Diagnostics is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.