About this role
Job Summary
The Fitness Instructor will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Essential Duties and Responsibilities
• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness history, medical conditions and their fitness goals as well as instructing them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Responsible for maintaining weekly PE@PF sign up sheets and tracking daily on line sign ups.
• Responsible for maintaining daily PE@PF club reports.
• Assist in front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Nationally Certified Training Certificate required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 75lbs.