Service Advisor | Base + Commission - Tonkin Mazda of Portland

Now hiring Service Advisors at Tonkin Mazda of Portland—where great culture meets career growth. If you thrive in a fast‑paced dealership environment and take pride in delivering exceptional customer experiences, this is the role for you. Our service department is best‑in‑class, and as a Service Advisor, youll be at the center of it all—coordinating between technicians and customers to keep operations running smoothly.

Why Join the Tonkin Family of Dealerships?

At Tonkin Mazda of Portland, we believe that our team is the driving force behind our success. When you join our dealership, youre not just taking a job—youre becoming part of a respected family-owned company with a legacy of excellence in the automotive industry. Heres why youll love working with us:

- A Supportive & Collaborative Culture – We foster a positive, team-oriented environment where your growth and success are a top priority

- Industry-Leading Training & Development – Whether youre starting your career or looking to advance, we provide the tools and training to help you excel

- Competitive Pay & Benefits – Enjoy great earnings potential, health benefits, retirement plans, and employee discounts

- Top-Tier Products – Represent Mazdas award-winning lineup of innovative, stylish, and performance-driven vehicles

- Community & Customer Focus – We take pride in delivering exceptional customer experiences and giving back to the Portland community

If youre passionate about cars and people, and youre looking for a rewarding career with a trusted local employer, Tonkin Mazda of Portland is the place for you!

Service Advisor Job Responsibilities

- Ensure that customers receive prompt, courteous, and effective service

- Drive the sale of technicians' time to meet the department's sales forecast

- Prioritize required services and be prepared to provide options upon request

- Keep customers informed on completion times, service expenses, and possible changes

- Ensure the customer has a positive dealership experience

Service Advisor Benefits and Compensation

In addition to competitive pay, our benefits are designed to support you and your family

- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

- 401(k) with Company Match

- Generous Paid Time Off that begins accruing from Day 1

- Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Service Advisor Qualifications

- 1-3 years of automotive service advising experience

- Experience in CDK is strongly preferred

- A strong work ethic and good work history

- Communication Skills

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Ready to join a team that values growth, teamwork, and excellence? Apply now and start your journey as a Service Advisor with us!