About this role
Description
The Accounts Receivable Specialist will play a critical role in managing a specific portfolio of accounts and ensuring timely collection of outstanding invoices. This position offers an exciting opportunity for individuals who thrive in a fast-paced environment and have a strong passion for finance and accounting. Our Accounts Receivable Specialist facilitate accounts receivable functions (collections and closing outstanding invoices) while regularly communicating with customers. This role requires negotiating with insurance adjusters and identifying issues attributing to account delinquency.
Pay Range: $35-$37 per hour
Essential Duties/Responsibilities:
· Provide invoices and supporting documentation to customers and insurance carriers accurately and in a timely manner.
· Communicate with customers and insurance adjusters via phone, email, and mail to resolve payment discrepancies, negotiate payments, and collect outstanding balances.
· Utilize estimating software such as Xactimate and Symbility to support sales and accounts receivable functions.
· Reconciling account data to financials / general ledger (i.e. correct errors, create credit memos).
· Monitor accounts receivable aging reports and follow up on past due accounts.
· Maintain knowledge of insurance industry and support the development of carrier partnerships.
· Advise Insurance Support and Sales departments on handling of insurance-paid jobs.
· Process customer payments in accordance with company policies and procedures.
· Collaborate with sales teams to address customer inquiries, insurance carrier questions, and issues related to invoicing and payments.
· Maintain accurate records of all customer and payer interactions in the accounting system.
· Identify opportunities for process improvements and contribute to the development and implementation of best practices within the accounts receivable function.
· Assist Insurance Support Department and Project Support Department as needed (i.e. Filing insurance claims, confirmation of coverage, sending estimates).
· Other duties as assigned.
Required Knowledge/Skills/Abilities:
· Ability to work independently as well as part of a team, who enjoys collaborating and partnering together.
· Must possess a positive attitude with the ability to build good relationships across the organization and with external partners.
· Sense of urgency, with the ability to meet goals and deadlines.
· Strong written and verbal communication skills.
· Strong organizational and prioritization skills with the ability to multitask.
· Ability to work in a fast-paced environment in which requirements and priorities change.
· Able to persevere in overcoming obstacles or setbacks, by taking swift and efficient action.
· Ability to effectively interface across all levels of the organization.
· Must be results oriented, a self-starter, and have strong initiative.
Education and Experience:
· Knowledge of computers and electronic data processing, including Microsoft Office software, such as Word, Excel, and Outlook.
· Ability to perform mathematical calculations quickly and accurately.
· Skills in communication and interpersonal relations to interact with Managers, Customers, and Employees professionally and respectfully, to exchange or convey information, both orally and in writing.
· High school diploma or GED
· Associate Degree in Accounting, Finance, or related field (preferred)
· 1+ years of accounts receivable, billing, or collections experience
Physical Requirements:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Equal Opportunity Employer: It is the policy of Aftermath Services LLC, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.
Accessibility & Accommodations: If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at [email protected] .
Pre-Employment Screening: Employment with Aftermath Services LLC is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations.
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