Fleet Maintenance Manager

Job Description

Royal Coach Tours is a family-owned and operated charter transportation company serving the San Francisco Bay Area, Las Vegas, Phoenix, and other destinations throughout the western United States. Founded in 1960, Royal Coach Tours is committed to safety, exceptional customer service, operational excellence, and maintaining a modern, reliable fleet.

We are seeking an experienced and hands-on Fleet Maintenance Manager to oversee the safety, reliability, compliance, and cost-effective maintenance of our motor coach fleet. This position manages preventive maintenance, inspections, repairs, shop operations, parts inventory, vendors, maintenance records, and emergency breakdown response.

The ideal candidate will be a strong leader with extensive diesel maintenance knowledge, excellent organizational skills, and the ability to coordinate maintenance priorities with Operations. This position plays a critical role in ensuring Royal Coach vehicles meet high standards for safety, appearance, reliability, and regulatory compliance.

Responsibilities:

- Plan and oversee preventive maintenance, inspections, diagnostics, and repairs for motor coaches and related fleet vehicles.

- Maintain fleet availability while coordinating maintenance schedules with the Operations department to minimize service interruptions.

- Supervise, schedule, train, coach, and evaluate mechanics, technicians, and other maintenance employees.

- Create and monitor work orders, assign repairs, and verify that completed work meets company safety and quality standards.

- Monitor preventive-maintenance compliance, vehicle downtime, road calls, repeat repairs, shop productivity, and repair turnaround time.

- Ensure compliance with DOT, FMCSA, OSHA, environmental, and company safety requirements.

- Maintain complete and accurate inspection records, work orders, repair histories, warranty documentation, and regulatory records.

- Oversee parts procurement, inventory levels, tools, shop equipment, outside repairs, and vendor relationships.

- Review maintenance expenses and identify opportunities to control costs without compromising safety or reliability.

- Evaluate suppliers, replacement parts, and products based on price, durability, availability, and vehicle compatibility.

- Manage warranty claims, returns, and defective-part replacements.

- Diagnose recurring mechanical problems, investigate equipment failures, and implement corrective actions.

- Establish clear standards for workmanship, productivity, safety, attendance, and accountability.

- Conduct safety meetings and coordinate technical training for maintenance employees.

- Maintain a clean, organized, secure, and safe shop environment.

- Support vehicle acquisition, specification, replacement, and disposal decisions.

- Coordinate emergency repairs and provide after-hours assistance when operationally necessary.

- Communicate vehicle status, maintenance priorities, and service concerns clearly with Operations and company leadership.

Qualifications:

- Five or more years of progressively responsible diesel fleet maintenance experience, preferably involving motor coaches, buses, trucks, or other heavy-duty vehicles.

- Previous supervisory or management experience in a fleet, transportation, or commercial repair environment.

- Strong knowledge of diesel engines, electrical systems, air brakes, HVAC, drivetrains, emissions systems, and diagnostic equipment.

- Working knowledge of preventive-maintenance programs and applicable DOT, FMCSA, and OSHA requirements.

- Proficiency with fleet-maintenance software, computerized work-order systems, and inventory-management systems.

- Computer proficiency, including Microsoft Excel, Word, and Outlook.

- Strong leadership, troubleshooting, decision-making, and organizational skills.

- Ability to manage multiple priorities and respond effectively to breakdowns and service disruptions.

- Strong communication skills and the ability to work collaboratively with technicians, drivers, Operations, vendors, and company leadership.

- Ability to regularly lift and carry up to 50 pounds and perform vehicle and shop inspections.

- High school diploma or equivalent.

- Valid Nevada driver’s license.

- Clean DMV record.

Preferred qualifications include a technical degree or certification in diesel technology, automotive technology, fleet management, or a related field; ASE certifications; a commercial driver’s license; and experience with budgeting, warranty recovery, and fleet-performance reporting.

Work Schedule:

This is a full-time position based on operational needs. The employee must be available to work early mornings, evenings, weekends, holidays, and after hours when emergency maintenance support is required.

Benefits Include:

Paid vacation, holiday pay, birthday pay, medical, dental and vision coverage, life insurance, and a 401(k) retirement plan.

Equal Opportunity Employer

Royal Coach Tours is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable federal, state, or local law.