About this role
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Vision insurance
# 🚀 Join Our Rockstar CSR Team!
Do you have the energy, drive, and people skills to turn every phone call into a win?
At Virtual Office Solutions , we don’t just answer calls — we convert conversations into booked appointments . Our clients count on us to deliver, and we’re looking for Customer Service Rockstars who can make it happen.
🌟 What You’ll Do
- Convert callers into raving fans by building trust and booking their appointments.
- Listen actively, ask smart questions, and highlight the value of our services.
- Juggle multiple calls and tasks with confidence and accuracy.
- Be the friendly, professional voice that makes customers feel like they called the right place.
🎯 What Makes You a Rockstar
- You’ve got top-notch communication skills (phone confidence is a must).
- You thrive in a fast-paced, performance-driven environment.
- You’re a team player who shows up with a positive, “let’s do this” attitude.
- You take pride in hitting (and beating) goals — and you love seeing the results.
💎 What We Offer
- Supportive training to sharpen your skills and set you up for success.
- A positive, growth-minded team that feels more like family.
- Opportunities to grow into leadership roles (we promote from within).
🏆 Ready to Be a Rockstar?
If you can transform conversations into booked appointments, we want YOU on our team. Don’t just take calls — make an impact .
📩 Apply today and show us how you can shine.
🌟 What We’re Looking For
- We need closers - CSR's who can listen, build value and confidently convert calls into scheduled appointments
- Ability to multitask and stay organized
- Computer literacy (Google Suite experience a plus). Training on multiple CRM systems provided. Experience with ServiceMonster, HouseCall Pro and Jobber a plus.
- Previous home service business experience preferred (but not required—we will train the right person!)
💼 Position Details
- Location: 1821 Belt Line Road Garland, TX 75044
- Schedule: Positions available
Wednesday, Thursday, Fridays 11am - 7pm, every Saturday or Every Other Saturday
- Our office hours are Mon - Thur 6:30am-8:30pm, Fri 6:30am-8:00pm, Sat 7am - 8pm and Sun 9am-5pm
- Starting Pay: $15 per hour, bonus on bookings and performance
- Benefits: 401k company matching, dental and vision insurance for full time positions. AFLAC, paid vacation and paid holidays after 60 days, business casual working environment, flexible schedules, discounts on carpet cleaning.
🚀 Why Join Us?
At our Call Scheduling Center, we don’t just answer phones—we build trust and keep our clients’ businesses running smoothly. You’ll be part of a supportive team that values professionalism, integrity, and growth.
📞 Apply Today!
