Front End Manager

Why choose us?

Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.

At Albertsons Companies, we are looking for team ‑ focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front ‑ end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast ‑ paced, customer ‑ facing environment where your work directly supports store results and customer satisfaction.

Bring your flavor

Building the future of food and well ‑ being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.

Main r esponsibilities :

- Oversee and coordinate all front ‑ end operations, ensuring fast, friendly, and accurate checkout service

- Support customer service programs and respond to customer concerns in a timely and professional manner

- Provide checkout support as needed, including register functions and customer assistance

- Guide and oversee front ‑ end activities including scheduling, service levels, and daily operations

- Maintain cleanliness, organization, and a positive front ‑ end environment

- Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions

- Monitor inventory and ordering of front ‑ end supplies and materials

- Hire, train, coach, and develop front ‑ end associates and supervisors

- Support labor planning, budgeting, and expense control for the department

- Maintain compliance with company policies, safety standards, and operational procedures

- Complete daily reports, payroll processes, and required documentation

We are looking for candidates who possess the following:

Soft skills:

- Strong customer ‑ service focus with a professional team presence

- Effective communication, coaching, and collaboration skills

- Strong organization, prioritization, and planning abilities

- Ability to stay composed in fast ‑ paced, customer ‑ facing environments

Skill areas:

- Front ‑ end operations and customer service execution

- Cash handling, reconciliation, and compliance practices

- Labor planning, scheduling, and service coverage

- Safety awareness and loss ‑ prevention support

Knowledge:

- Front ‑ end systems, registers, and store operations

- Cash handling procedures, security protocols, and transaction policies

- Scheduling tools and basic computer applications

Abilities:

- Ability to review service metrics, cash variance, and performance trends

- Ability to train, coach, and support associate development

- Ability to stand, move, lift, carry, or push objects as required

- Ability to operate and troubleshoot front ‑ end equipment

- Travel requirements: None

- Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

- Competitive w ages paid weekly

- Associate discounts

- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

- Leaders invested in your training, career growth and development

- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.