Solution Architect - Digital Engineering

About the team

The Ecommerce department is responsible for delivering and continuously improving Sigma Healthcare’s online shopping experience, enabling customers to conveniently discover, purchase, and engage with our products and services through digital channels. The department exists to support business growth by providing a seamless, reliable, and customer-focused digital commerce experience while partnering across the organisation to deliver value for customers, stores, and the wider business.

About the role

Reporting to the Head of Architecture and sitting within the IT team, the Solutions Architect will provide architectural leadership and strategic technical direction across the organisation’s eCommerce and digital platforms.

With approximately 80% of the role focused on eCommerce, this is an exciting opportunity to shape the technology that supports digital customer journeys, online growth and business performance. You will help ensure solutions are scalable, secure, reliable and sustainable, while guiding the design and delivery of innovative platforms that enhance the customer experience.

Bridging business needs and technology outcomes, you will work closely with business and technology stakeholders to translate complex requirements into practical solutions. You will also ensure digital initiatives align with enterprise architecture principles, broader technology strategy and long-term business objectives.

Role Responsibilities

- Provide solution architecture leadership for Ecommerce and Digital Engineering platforms, ensuring solutions align with business objectives, enterprise architecture principles, and technology strategy.

- Define and maintain scalable, secure, and sustainable architecture approaches for digital platforms, customer experiences, integrations, and supporting services.

- Collaborate with business stakeholders, product teams, engineering teams, and enterprise architecture to translate business requirements into effective technology solutions.

- Provide technical guidance and architectural oversight throughout the delivery lifecycle, from initial concept and design through to implementation and production support.

- Assess technology options and provide recommendations that balance business value, technical feasibility, scalability, risk, and cost.

- Partner with Engineering Managers and technical leads to support effective delivery, resolve complex technical challenges, and ensure solutions are implemented as designed.

- Collaborate with technology vendors and delivery partners to evaluate solutions, review technical proposals, and ensure alignment with organisational standards.

- Provide technical leadership and mentoring to engineering teams, fostering strong architectural practices and capability uplift across Digital Engineering.

Who are we looking for?

- A tertiary qualification in Information Technology, Computer Science, Software Engineering or a related discipline is preferred.

- At least eight years’ experience in a Solutions Architecture, Architecture or similar senior technology role, ideally within the healthcare industry.

- Strong experience in digital commerce architecture, including eCommerce platforms, customer journeys, digital channels and supporting technologies.

- A strong understanding of solution architecture principles and the design of scalable, secure, reliable and maintainable enterprise digital solutions.

- Practical knowledge of modern architecture patterns, including composable commerce, API-driven architecture, microservices, cloud-native solutions and integration patterns.

- A strong understanding of eCommerce ecosystems, including product catalogue, search, customer management, checkout, payments, fulfilment, order management and third-party integrations.

- Strong knowledge of cloud platforms, application hosting models, security principles and operational requirements for highly available digital platforms.

- Highly developed analytical, problem-solving, stakeholder management and communication skills, with the ability to assess complex requirements, evaluate technology options, manage technical risks and recommend practical solutions that balance customer experience, business value, scalability, cost and maintainability.

Why Join Us?

Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership courses (including our Women In Leadership program) to support your long-term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.

Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.

Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.

Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.

Exclusive savings – Access generous team member discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank, novated leasing and a team member discount card entitling you to savings in our Chemist Warehouse Pharmacies

Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.

Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.

Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About Us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

How to Apply!

If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.