Sr. Customer Program Manager

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward. Join us and, together, we’ll advance your career.

THE ROLE:

AMD Adaptive and Embedded Computing Group is seeking a Senior Customer Program Manager to lead strategic customer engagements for next-generation AMD platforms. In this high-impact role, you will serve as the primary program management interface between AMD and customers, driving successful delivery of customer projects from technical evaluation through deployment and production.

You will be responsible for managing customer-facing programs involving AMD SoCs, software frameworks, and reference solutions. You will coordinate AMD's engineering, software, product, and business teams to ensure delivery of customer commitments, successful deployment of AMD technologies, and achievement of customer milestones. You will proactively identify risks, resolve cross-functional issues, and maintain executive-level visibility for both AMD leadership and customer stakeholders.

This role requires strong customer engagement skills, technical understanding, and the ability to align diverse stakeholders across multiple organizations to drive execution and accelerate customer success.

THE PERSON:

The right candidate will have solid knowledge of technical program management, an outstanding track record of delivering sophisticated software /hardware programs, you   will also drive a schedule for business planning towards growth that align to business strategy

KEY RESPONSIBILITIES:

- Defines, plans and drives projects and program plans based on management and senior technical guidance
- Scope technical feasibility of new project by clarifying and analyzing requirements with SW/HW Architects, Technical Leads and E ngineers
- Develop program schedule by considering various Driver, SW Stack components and HW/FW dependencies, negotiate and create a s taffing p lan that supports the schedule
- Building , creating, and maintaining a well-developed, managed and executed program plan is critical
- You will establish formal program management artifacts including a plan of record, statements of work, project/program timelines, budget, scope, performance, and quality KPIs

- Excellence in resource planning is necessary
- The successful candidate must also plan for risks in the development path, identify prevention methods, and address them to save on engineering costs
- Being comfortable working with senior executives is a hard requirement. You must address the needs and requirements called upon from AMD's Engineering, Product Management and Customer Engineering organizations

PREFERRED EXPERIENCE:

- Extensive experience managing complex customer programs in Robotics, Industrial Automation, Embedded AI, Automotive, or related technology industries.
- Proven track record leading customer engagements involving hardware, software, AI, and system integration projects from concept through production deployment.
- Strong understanding of robotics software ecosystems including ROS/ROS2, AI/ML/VLA frameworks, perception systems, simulation environments, motion control, and edge computing architectures.
- Demonstrated ability to drive multiple strategic customer projects simultaneously while balancing competing priorities, schedules, and resource constraints.
- Experience managing executive stakeholder relationships and influencing decision-making across both customer and internal organizations.
- Strong technical understanding of SoC architectures, CPUs, GPUs, NPUs, AI accelerators, embedded platforms, and software enablement processes.
- Experience leading customer escalations, issue resolution teams, root-cause investigations, and cross-functional recovery plans in complex development environments.
- Proven ability to leverage AI-driven automation and project management tools to improve customer communication, project execution, tracking, and reporting efficiency.
- Excellent communication, presentation, negotiation, and relationship management skills with the ability to engage effectively with engineers, program managers, business leaders, and executive stakeholders.
- Ability to navigate ambiguity, influence without authority, and drive alignment across global teams and external partners.
- Strong analytical and problem-solving capabilities, including risk management, dependency analysis, resource planning, and data-driven decision-making.

ACADEMIC CREDENTIALS:

- Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, AI, Robotics, or a related technical discipline.
- Formal Project Management education, PMP certified

#LI-JW2

Benefits offered are described:  AMD benefits at a glance .

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.