Senior Veeva CRM Release Engineer

Job Description

Senior Veeva CRM Release Engineer

Responsibilities

- As the technical lead in Veeva Vault CRM Release Engineering Team , you will drive release architecture, governance, and DevOps enablement across multiple global Veeva environments.

- The role extends beyond traditional Veeva release management and Org administration- you will define and own release strategies, deployment frameworks, and release governance processes to support scalable, compliant, and reliable software delivery.

- The successful candidate will combine deep Veeva technical expertise with strong software engineering, automation, problem-solving, and strategic leadership capabilities.

- Establish and govern GitHub-based source control, branching and merging strategies, release versioning, and configuration management standards across development teams.

- Architect, implement, and optimize CI/CD pipelines, deployment automation, and DevOps practices to improve release velocity, quality, and operational efficiency.

- Lead and support strategic initiatives including Veeva Vault CRM migrations, Manage complex multi-environment configuration lifecycles, ensuring controlled promotion of configurations, metadata, security changes, and integrations across development, validation, UAT, and production environments.

- Provide technical leadership for deployment planning, release readiness, cutover execution, rollback strategies, incident resolution, and post-deployment stabilization.

- Mentor engineers and administrators, vendors, cross skill and cross train the team members, and act as the senior technical escalation point for complex platform, release, and deployment challenges.

- Contribute to platform optimization initiatives, including license governance, utilization optimization, cost reduction, operational efficiency improvements, and technology modernization efforts.

- Identify opportunities to leverage AI-powered automation, intelligent release management, and engineering productivity solutions to improve reliability and operational efficiency across the Veeva landscape.

- Partner with Product, Engineering, Quality, Security, and technology stakeholders to drive excellence through automation, standardization, continuous improvement.

Expected Experience and Skills

- Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
- 8+ years of hands-on technical leadership in Veeva Vault CRM and/or Salesforce engineering, DevOps, configuration management, release orchestration, environment governance, and operational reliability.
- Experience with Veeva Vault, Salesforce Service Cloud, Databricks, Apex, REST/SOAP APIs, middleware tech stacks.
- Experience leading and executing configuration migrations, data loads, environment refreshes, release validations, and production deployments while maintaining quality and compliance standards.
- Proficiency with DevOps and tools such as GitHub and GitHub Actions and hands-on experience designing and managing CI/CD pipelines, deployment automation, source control, and release governance frameworks..
- Strong troubleshooting and problem-solving skills with the ability to resolve deployment issues, release incidents, and platform-related challenges.
- Working knowledge of Veeva vault, Salesforce technologies, scripting, APIs, and automation frameworks to support deployment and operational efficiencies.
- Experience with VQL and SQL for data querying, analysis, and troubleshooting and support integration of Veeva data with Databricks or other enterprise data lakes, Leverage AWS Glue, Python, SQL, and other technologies for data integration and automation.
- Demonstrated experience leading cross-functional collaboration with global market and technology stakeholders to design CRM migration roadmaps, release governance frameworks, and multi-environment architecture strategies, while providing technical leadership for complex regional and global CRM deployment programs.
- Assess emerging Veeva capabilities, AI technologies, and DevOps tooling to continuously improve engineering productivity and platform reliability.

Must Have

- Veeva Vault CRM Administrator certifications or Salesforce Platform certifications.
- Experience supporting global life sciences platforms operating under regulated and validated environments.

Good To have

- Experience with AI-assisted DevOps, intelligent release automation, predictive deployment analytics, and Generative AI technologies.
- Exposure to cloud-native technologies , AWS.

Required Skills:
Availability Management, Availability Management, Capacity Management, Change Controls, Cloud Technology, Configuration Management (CM), Deployment Management, Deployment Process, Deployment Strategies, Design Applications, Design for Maintainability, Environment Setup, Expectation Management, Incident Management, Information Technology (IT) Infrastructure, IT Service Management (ITSM), Kanban, Migration Strategy, Platform Design, Platform Development, Platform Management, Problem Identification, Python (Programming Language), Release Management, Software Configurations {+ 8 more}

Preferred Skills:

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:
Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:
10/6/2026
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