About this role
Safety, Compliance & Governance
- Lead and promote a strong safety culture across all operations
- Conduct safety meetings, incident investigations, and root cause analysis
- Ensure compliance with HSE policies, regulations, and industry standards
- Drive continuous improvement in safety, environmental, and compliance practices
Operations Management
- Lead execution of operational activities, including resource planning, asset utilization, and inventory management
- Ensure high-quality service delivery and adherence to safety and operational standards
- Monitor and improve operational processes for efficiency and performance
- Provide technical support to teams and customers across job lifecycle
- Manage equipment maintenance and ensure compliance with technical specifications
Customer & Business Management
- Build and maintain strong customer relationships
- Collaborate with sales teams on bids, pricing, and new business opportunities
- Conduct regular service quality reviews with customers
- Ensure customer requirements are translated into operational procedures
- Drive business growth through operational excellence and customer satisfaction
Financial Accountability
- Own and manage the P&L for the assigned product line/geography
- Oversee budgeting, forecasting, cost control, and financial performance
- Optimize resource utilization to improve EBITDA
- Ensure compliance with financial policies and contract requirements
Required
- Bachelor’s degree in Engineering, Science, or related discipline
- 7+ years of operations experience
- 2+ years of P&L management experience
- Proven experience managing field operations and project execution
Skills & Competencies
- Strong financial acumen (budgeting, forecasting, cost control)
- Excellent leadership, communication, and stakeholder management skills
- Strategic thinker with problem-solving abilities
- Knowledge of operations, service quality, and sales integration
- Ability to work in high-pressure environments
- Experience in a global or matrix organization
- Familiarity with systems such as JDE, Hyperion, Salesforce, PeopleSoft, FieldFX (preferred)
- Fluent in English