Assistant Manager, CMI Recruitment & Productivity Strategy

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Business Strategy & Planning

- Support the formulation, execution and review of MCI agency recruitment and business growth strategies.
- Analyze recruitment performance, agency productivity and market trends to identify growth opportunities, performance gaps and business challenges.
- Provide business insights and recommendations to support management decision-making, strategic planning and prioritization of recruitment initiatives.
- Support business planning and growth initiatives through performance monitoring, market analysis and strategic recommendations.

Performance Management & Analytics

- Own and enhance recruitment, contest, productivity and agency performance reporting frameworks to support KPI management and business reviews.

- Prepare, analyze and interpret management reports, dashboards and business updates, highlighting key trends, exceptions, risks and recommended follow-up actions.

- Consolidate, validate and reconcile data from multiple sources to ensure accuracy, completeness and integrity of business information.
- Translate complex data into clear observations and practical recommendations for senior management discussions.

Business & Project Management

- Coordinate with relevant departments and business partners on strategic initiatives, reporting requirements and project implementation.
- Support the execution of business initiatives through budget administration, initiative tracking and performance monitoring.
- Identify opportunities for process enhancement and operational efficiency through data analysis and business insights.

Event & Operational Support

- Provide operational support for recruitment events and related initiatives where required, including pre-event coordination, on-site support, participant registration, logistics arrangement and post-event follow-up.

- Manage event-related reporting, attendance tracking and post-event effectiveness assessment to support future business planning.

Job Requirement

- Bachelor's degree in Business Administration, Finance, Statistics, Marketing or related disciplines.
- 5 - 7 years of experience in business planning, sales analytics, agency management, or performance reporting, preferably in the insurance or financial services industry.
- Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
- Experienced in preparing management reports, dashboards, and business performance reviews for senior stakeholders.
- Proficient in Microsoft Excel and PowerPoint; knowledge of Power BI or other BI tools is an advantage.
- Strong project coordination and stakeholder management skills, with the ability to work across functions and manage multiple priorities.
- Detail-oriented with strong data validation and quality control capabilities.
- Excellent communication and presentation skills in English and Chinese.
- Self-motivated, proactive, and able to work independently in a fast-paced environment.
- Experience in agency recruitment, distribution business, event management, or business development is an advantage.

At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:
Channel Management

Posting End Date:
30/01/2027