About this role
Manage the day-to-day operations of BDC and to market consumer products, specifically foreign currency notes and remittance to customers
Key Responsibilities
- Perform all transactions in accordance with the Bank’s guidelines and policies.
- Achieve individual and team sales targets.
- Promote CIMB’s foreign exchange and remittance services.
- Assist customers with inquiries and banking needs.
- Handle customer issues, requests, and complaints professionally.
- Develop and maintain long‑term customer relationships.
- Support and manage offsite BDC operations when required.
Requirements
- Open to fresh graduates and diploma holders in any discipline.
- Strong communication and customer‑handling skills.
- Familiarity with currency exchange operations is an advantage.
- Ability to identify expired, genuine, and counterfeit currency notes.
- Willingness to work rotational shifts (7‑day roster) and relocate between BDC branches if required.
- Proficient in English and Bahasa Malaysia; Mandarin or additional languages will be an added advantage.
- Friendly, proactive, and enthusiastic personality.