Manager, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

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Manager, Software Engineering
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Overview
Mastercard is dedicated to inclusive economic growth for all people across the globe. The mandate of the Humanitarian & Development team is to transform communities at the Base of the Pyramid. We leverage our digital technology and innovate new business models to digitalize essential daily services – provisioning healthcare, distributing agriculture subsidies, streamlining small merchant supply chains, optimizing aid distribution and serving the education sector. By so doing, we go well beyond Mastercard’s traditional payments remit, and critically, increase our reach to the 1+ billion previously unserved consumers at the BOP.

About the team
www.mastercard.com/communitypass

• Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
• Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
• Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
• Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
• Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
• Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
• Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
• Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
• Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
• Excellent analytical and problem-solving skills
• Engage and manage a team of software engineers, including task planning and code reviews.

Experiences
• 5-7 years of People Management experience is must
• Experience with AI tools like GitHub Copilot, Claude Code, etc., and their effective usage in PDLC is highly preferred.
• Adheres to and implements enterprise quality standards, processes and tools, and develops and implements build control strategies or QA tools/processes.
• Interacts with business and development teams to define test plans and schedules.
• Translates complex system requirements and specs into test requirements and testing methods.
• Able to mentor peers and guide less experienced Team members
• Experience in automation testing using tool like TestNG, Appium, Selenium, Rest Assured, other mobile automation tools.
• Experience in writing test scripts in Java
• Knowledge of software testing life cycle [Test planning, Test design and execution, Defect Management, Test Reporting]
• Has Skills to design effective test data strategic for different environments and during different SDLC phases
• Generate different metrics and suggest process improvements
• Hands on experience on Functional, Regression, System, UAT Testing
• Excellent debugging, root cause analysis capabilities
• Excellent communication skill and team handling capabilities
• Good understanding & experience with software development processes such as Scrum, SAFe, Extreme Programming and/or Lean etc.
• Hands on experience of working with tools like Confluence, JIRA, and Rally.
• Proficiency with advanced object-oriented programming, design principles, refactoring, microservice development, and databases
• Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience
• Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others)
• Has skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls)
• Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors
• Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)
• Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four)
• Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others)
• Has skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to Understands application/service limits and behaviors
• Automation Support & knowledge sharing
• Able to lead project test teams, collaborate with business partners, vendor/ consulting organizations and peer level professionals from other IT disciplines
• Provides inputs to Automation team on system architecture, user journeys & automation candidates
• Identifies complex automation efforts and provides inputs to Automation team
• Works closely with Automation team during Functional reviews of automated scripts
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Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.