About this role
Salary: £13.73 per hour (inclusive of rolled up holiday pay)
Location: Milestones Museum and Basing House, Basingstoke Hours: Ad-hoc - weekends and school holidays Type of Contract: Casual
Can you make sure each of our visitors leaves with a smile on their face and stories to tell?
As a Casual Visitor Experience Assistant (VEA) at Milestones Museum and Basing House, you’ll have the opportunity to work across a wide range of Front of House disciplines. Whether welcoming visitors, promoting our retail range in the gift shop, or serving in one of our catering outlets, you’ll be the main point of contact for our visitors throughout their time in our venues.
You’ll be responsible for upholding the highest front of house standards, consistently providing excellent customer service and ensuring our venues are presented in their best possible light. You’ll need to closely follow various instructions and procedures, to make sure tasks are carried out correctly and that our venues are safe spaces for our visitors to spend time in.
As a casual worker we’ll offer you shifts when we need additional staff. We’re currently looking for casual workers who can pick up shifts at the weekends and during school holidays.
A bit about you
You’ll have a strong drive to make the visitor experience at Milestones and Basing House the best it can be, appreciating the expectation placed on us to ensure every visitor has an excellent day out!
You’ll be a supportive team player, always willing to jump in and lend a hand, but also happy to work on your own initiative when necessary. You might even know a little about history yourself and be keen to pass your knowledge onto others in an engaging way. Oh... and you will enjoy dressing up!
Who we are
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.
We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.
We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.
The benefits of working for us
- 5% Employer pension contributions (terms and conditions apply)
- Opportunities to learn, develop and progress
- Free tea and coffee
- Team Card - Discounts across café and retail
Timeframes
To apply please fill in the application form, we would encourage a covering letter for this position around your context for applying and why you would excel in the position.
Closing date for applications: 6 October 2026
To find out more about us visit our website www.hampshireculture.org.uk (http://www.hampshireculture.org.uk/) and https://careers.hampshireculturaltrust.org.uk/
If you have any queries relating to the recruitment process, email [email protected] (mailto:[email protected]) or call our enquiries line on 01962 398412.