About this role
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
Key Responsibilities:
- Lead end-to-end delivery of strategic projects supporting Research Operations and Automation.
- Develop project plans, milestones, success metrics, and governance mechanisms.
- Manage risks, dependencies, and stakeholder expectations across multiple teams.
- Identify opportunities to improve operational efficiency through automation and AI-enabled solutions.
- Partner with Product Managers, Engineers, Operations, and Analytics teams to design and implement scalable solutions.
- Evaluate emerging technologies and recommend approaches that improve business processes.
- Analyze workflows to identify bottlenecks, inefficiencies, quality gaps, and operational risks.
- Lead root cause analysis, corrective actions, and continuous improvement initiatives.
- Establish best practices, standard operating procedures, controls, and governance frameworks.
- Define KPIs and success criteria; develop dashboards and reporting mechanisms to measure program impact.
- Present program progress, risks, insights, and recommendations to senior management through data-driven storytelling.
- Translate business requirements into actionable technical requirements and influence decisions through clear business cases.
key Skills:
- Bachelor's degree in business, Engineering, Technology, Analytics, Operations, or related field.
- 7+ years of experience in program management, operations, business transformation, process improvement, or related functions.
- Proven experience leading cross-functional projects from initiation through implementation.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Experience working with business and technical teams to deliver scalable solutions.
- Excellent communication, stakeholder management, and presentation skills.
- Exposure automation technologies such as Power Automate, UiPath, Automation Anywhere, or similar platforms.
- Experience implementing AI or Generative AI solutions within business processes.
- Knowledge of Agile, Scrum, or other project delivery methodologies.
- Experience with reporting and analytics tools such as Power BI, Tableau, or SQL.
- Lean Six Sigma certification or experience driving operational excellence initiatives.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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