Jr. Project Manager (m/f/d)

Your role

You want to start your career in project management and don't want to spend your first years only maintaining project plans?

As a Junior Project Manager in our Customer Solutions Team , you'll work on real customer projects from day one and gain exposure to the entire customer lifecycle: from tenders and solution development during the Pre-Sales phase through to implementation and successful go-live.

You'll work alongside our experienced Bid and Implementation Managers and collaborate with teams across Sales, Operations, Recruiting, Training, IT, Product and Data.

At the beginning, we'll support you in learning our processes, customers and solutions. Step by step, you'll take ownership of your own workstreams and smaller projects – with the goal of developing into an independent Project Manager.

What you'll do

Your projects will cover two main areas:

Pre-Sales & Bid Management

You'll support our Bid Managers in managing RFPs and customer proposals. You'll help structure customer requirements, coordinate inputs from different teams, organize bid workshops, keep track of deadlines and support the creation of high-quality proposals and presentations.

Post-Sales & Implementation Management

Once we've won a new customer, you'll support our Implementation Managers in turning the proposed solution into reality. You'll help build and maintain implementation plans, coordinate internal teams and customer stakeholders, organize workshops, track deliverables and support the project through testing, readiness and go-live.

Across both areas, you'll:

- Coordinate tasks, deadlines and stakeholders across multiple teams.

- Prepare and organize project meetings and workshops.

- Keep track of actions and proactively follow up with stakeholders.

- Maintain clear and structured project documentation.

- Support customer communication and project status updates.

- Identify potential blockers and make sure they are addressed early.

- Gradually take ownership of individual workstreams and smaller customer projects.

- Help us continuously improve the way we manage bids and implementations.

What we're looking for

What matters most to us is how you work and communicate.

You bring:

- First practical experience with projects or project management – ideally around one year , but this can also come from internships, working-student positions or comparable project experience.

- A highly organized and structured way of working.

- Strong communication and people skills – you enjoy working with different personalities and aren't afraid to proactively approach people.

- A strong sense of ownership: when you take on a task, you make sure it gets done.

- A customer-focused mindset and professional communication style.

- The confidence to follow up when deadlines are approaching or information is missing.

- Curiosity and the ability to quickly understand new topics.

- Attention to detail while still keeping the bigger picture in mind.

- Confidence working with Microsoft Office; experience with project management tools is a plus.

- Fluent German and strong English skills.

About us

Are you looking for a profitable scale-up that offers you long-term prospects and a disruptive business model with a growth-oriented corporate culture? Do you also want to grow beyond the usual standards, bring your own initiative and appreciate actively shaping topics?

Then yoummday is the right place for you!

yoummday: “ You made my day ” - As an innovative SaaS platform, we connect companies with highly qualified freelance call center agents (“Talents”) worldwide. Our digital solution enables flexible, scalable and efficient customer support - without the need for traditional call center structures. We are a family-run Munich-based scale-up with over 350 employees (“Daymakers”) at 5 locations in Europe and 1 in the USA - further growth is inevitable ;).

Become part of our team and set new standards in AI-supported customer service with us to create smart, data-driven solutions that inspire.

At yoummday, we value diversity and equal opportunities. We welcome applications regardless of gender, background, age, sexual orientation, religion, or disability. Different perspectives make us stronger – which is why we actively promote an inclusive work environment where everyone can reach their full potential.