Convenience Store Manager

AC&T Co., Inc.Hagerstown, MarylandOn-siteFull-timeStaff, 8–12 yearsListed 9 hours ago

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About this role

JOB TITLE: Convenience Store Manager FLSA: Non- Exempt

DEPARTMENT: Convenience Stores located throughout the tri-state area

REPORTS TO: District Manager

GENERAL SUMMARY: To direct the operation of the convenience store within the existing character of the business and within the guidelines of AC&T policies and procedures. To coordinate and supervise the efforts of all store employees assigned to the store in order to promote its efficient, safe and profitable operation.

**This posting is to fill various openings we have within our 17 stores.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

- May recruit, interview, screen and recommend hiring, suspending, demoting, promoting and terminating store employees.

- Conduct initial training, continuous retraining or training g in new skills, policies or procedures.

- Evaluate employee performance, issue verbal or written reprimands and warnings, recommend raises and promotions.

- Enforce all AC&T policies and procedures.

- Schedule and conduct periodic store employee meetings.

- Spot check employee performance at times when a manager is not on duty by surprise shift reviews and by maintaining phone contact with the store.

- Ensure that the store is adequately but not excessively stocked with merchandise at all times.

- Evaluate all factors affecting inventory needs, including: seasonal needs, holidays, special events, supplier promotions, upcoming sales, customer requests and being aware of local competition and taking appropriate action if needed.

- Effectively and creatively display merchandise so as to maximize sales and ensure that displays and signs are consistent with merchandising goals and programs.

- Ensure that prices and codes on all merchandise are correct and determine when to mark down or write off old, damaged or unusable merchandise.

- Monitor vendor activities to ensure proper check-in procedures, delivery amounts, proper wholesale charges, proper crediting of account and satisfactory vendor service such as promptness, quality of merchandise and proper rotation.

- Resolve any vendors problems with management.

- Establish or participate in establishing store objectives and a program of customer relations including training employees to greet, thank and converse with customers.

- Prepare and evaluate store operating reports, banking documents, reports prepared by store employees.

- Analyze all reports and documents to spot sales trends, unusual shift activity, store problems etc., and take corrective action.

- Maintain store hours per company guidelines.

- Ensure that each shift is properly staffed at all times.

- Control and minimize store expense to include supplies purchased for operation.

- Attend manager meetings and unemployment hearings as requested.

- Recommend ways to increase sales, profits, efficiency etc. and develop promotional activities.

- Report problems affecting the repair or maintenance of equipment and property and follow up to see they are completed in a timely manner.

- Ensure that the companies preventative maintenance plan is carried out.

- Maintain a CLEAN, well merchandised store, and ensure that both inside and outside premises are safe at all times for customers and employees.

- Establish and monitor sound cash handling, check cashing, and credit card procedures consistent with AC&T policy

- Immediately investigate and resolve cash or inventory overages , shortages or other discrepancies and investigate unusual sales fluctuations or drops, and take or recommend corrective action.

- Ensure timely bank deposits.

- Ensure the safety and security of store assets, premises and equipment at all times

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

- Be at least eighteen years of age or have a work permit.

- Be able to speak, read, understand and write the English language.

- Be able to perform mathematical calculations in order to be able to make change, complete shift reports and account for numbers of a variety of products during vendor check-in.

- Have sufficient visual sharpness to check identification of customer when necessary.

- Be able to read and understand instructions for operating electronic cash registers and other equipment.

- Be able to lift up to 50 pounds, carrying cases of milk cartons, soft drinks, beer and juice containers, etc., at least once per shift.

- Be able to stock shelves and coolers.

- Be able to serve food out of a food case that is kept at a minimum of 140 degrees F.

- Be able to react to a fire by lifting a fire extinguisher weighing 20 pounds and moving it to the fire area.

- Be able to bend in order to pull up a metal plate weighing 20 pounds from the underground storage tank.

- Be able to tolerate exposure to gasoline fumes and cleaning products.

- Be able to climb a ladder to clean windows.

- Be able to sweep and mop floors, dusts shelves and lift and carry out trash containers and place in an outside bin.

- Be able to clean the parking lot and grounds surrounding the convenience store.

- Be able to clean bathrooms, to include floors, sinks and toilets.

- Be able to enter and work in a cooler at a temperature of 38 degrees up to 15 minutes at a time.

- Be able to communicate by telephone and/or store intercom.

- Must be willing to work weekends, holidays and extended hours when and if necessary.

WORKING CONDITIONS

- Must be able to stand for an extened period of time.

- Must be able to work in a refrigerated area for up to 15 minutes and be able to work outside in all types of weather for a short period of time.

BENEFITS:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Referral program

- Vision insurance