People Systems Analyst (6 month FTC)

Primary Responsibilities

· Support the maintenance and ongoing administration of Workday and associated People systems, working closely with functional leads and senior team members.

· Act as first-line support for Workday queries from across the firm by operating the Workday specialist queue in ServiceNow, escalating to functional leads as required.

· Complete cyclical system administration tasks, including position cleanses, data purges and EIB uploads.

· Perform routine data audits and support activities to maintain data quality and system integrity.

· Maintain process documentation, knowledge articles, training guides and standard operating procedures relating to People Technology processes.

· Partner with internal IT teams to understand and manage downstream system impacts.

· Support user acceptance testing (UAT), regression testing and validation activities for system changes, enhancements and Workday releases.

Qualifications, skills and experience

· A minimum of one year's experience supporting Workday with a good understanding of core HCM processes.

· Exposure to additional Workday modules such as Recruiting, Compensation, Talent, Absence, Time Tracking, Benefits or Payroll is desirable.

· Comfortable analysing and resolving system and process issues in a structured manner.

· Strong organisational skills, with experience in operating incident management tools.

· Ability to prioritise and manage multiple requests within agreed service levels.

· Familiarity with Microsoft Office suite.

· Experience using ServiceNow and JIRA is desirable.

· Analytical approach to problem solving.

· Ability to work well within a global and sometimes virtual team.

· Understanding of HR data governance, confidentiality requirements and system administration best practices.

· Good stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences.

· Ability to handle sensitive people data with discretion and in line with relevant governance requirements.

Competencies

Personal Leadership

* Positively impacts those around them, makes quality decisions and develops themselves both personally and professionally

* Demonstrates sound knowledge in their field

* Anticipates potential problems and identifies a range of possible solutions

* Adapts their interpersonal style to suit different audiences in a genuine way

Builds Authentic Relationships

* Takes time to get to know people beyond their role

* Treats people with respect and in a fair and consistent way

Collaborates with others

* Works within teams and across boundaries to share knowledge and achieve results

* Identifies and builds relationships required to achieve the best outcomes for the firm

* Engages people with the right skills, knowledge and expertise to provide advice

* Connects other people in the firm who have mutual interests or work objectives

* Generously shares their time, knowledge, expertise and talent to support others' success

Enhances the Client Experience

* Creates opportunities to enhance the experience of the firm's clients through their daily tasks

* Behaves consistently with the firm's values in their interactions with others

* Conducts themselves in a way that reflects positively on the firm's brand, both inside and outside the firm

Achieves Results

* Maintains focus and drive to achieve quality outcomes

* Focuses their time and efforts on issues that will have the greatest impact on agreed objectives

* Looks for the most effective way to achieve outcomes

Closing date for applications is Tuesday 6 October at 5pm.